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Top Five Practices to Ensure Agility in Your IT Service Desk By Aparna TA, Product Analyst, ManageEngine The agile approach is everywhere. Born in the software development world, agility means adaptive planning, ongoing development and continuous improvement. Rapid and flexible response to change is critical. It is not surprising that the best practices of agile software development penetrated into other areas, and ITSM is no exception. Unless you've been away from ITSM for the last 10 years, you know that an agile IT service desk is flexible, automates processes for quicker incident resolution, and emphasizes collaboration between technicians and interaction with end users. But how do you adopt these seemingly tough principles to make your IT service desk truly agile? We've put together five simple ways to help you assess your IT service desk and move toward agilit... (more)

Monitoring By @SolarWinds | @CloudExpo #APM #ML #Monitoring #DevOps

Monitoring Those Hard to Reach Places: Linux, Java, Oracle and MySQL Today's IT environments are increasingly heterogeneous, with Linux, Java, Oracle and MySQL considered nearly as common as traditional Windows environments. In many cases, these platforms have been integrated into an organization's Windows-based IT department by way of an acquisition of a company that leverages one of those platforms. In other cases, the applications may have been part of the IT department for years, but managed by a separate department or singular administrator. Still, whether it's a perception of required specialization, frustration over these platforms' many version permutations or just general uncertainty and doubt, Linux, Java, Oracle and MySQL create mass monitoring confusion and are routinely considered "hard to reach" for even a seasoned IT professional. This problem goes bo... (more)

Government Asks: What's in Your Software? | @DevOpsSummit #CD #FedRAMP

Multiple agencies across the U.S. government are paying closer attention to the software they are buying.  More specifically, they want to know what open source and third party components were used to build the software applications.  The report notes: U.S. Food and Drug Administration (FDA) wants to know what open source components are being used in medical devices. U.S. Department of Defense (DOD) is introducing new procurement language for software purchases to ensure it is free of vulnerabilities, either intentionally or unintentionally designed or inserted as part of the software. U.S. Federal Trade Commission (FTC) is filing complaints against businesses offering software with known vulnerabilities. Similar moves by the National Institute of Standards and Technology (NIST), Underwriters Laboratories (UL), and the U.S. General Services Administration's (GSA) 1... (more)

[slides] #LowCode and #NoCode Platforms | @ThingsExpo @Metavine #AI #ML

Download Slide Deck: ▸ Here Download Slide Deck: ▸ Here Next Generation Development Platforms for Next Generation Developers The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. Download Slide Deck: ▸ Here In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development process, accelerate application delivery times, and ensure that developers will become heroes (not bottlenecks) in the IoT revolution. Download Slide Dec... (more)

Monitoring in the World of DevOps | @DevOpsSummit #DevOps #APM #Monitoring

Monitoring in the World of DevOps By Twain Taylor Central to the idea of DevOps is collaboration between all of the teams involved in IT applications and infrastructure. Developers, Operations, Quality Assurance, Security, and more, all have stakes in the delivery of a product or service. So, what does collaboration mean when it comes to monitoring in the world of DevOps? How DevOps Changes The Game In the past, different teams involved in creating or maintaining an application would first finish their portion completely before passing it on to the next team. For example, the Development team would first write code for the entire app, or specific features in the app, before passing it to the Quality Assurance (QA) team. The QA team would then do their testing and analysis before sending it forward to Operations, and so on. This is similar to an Olympic relay team whe... (more)

Announcing @DataLoopIO Bronze Sponsor | @CloudExpo #DevOps #Monitoring

SYS-CON Events announced today that Dataloop.IO, an innovator in cloud IT-monitoring whose products help organizations save time and money, has been named "Bronze Sponsor" of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Dataloop.IO is an emerging software company on the cutting edge of major IT-infrastructure trends including cloud computing and microservices. The company, founded in the UK but now based in San Francisco, is developing the next generation of cloud monitoring required for microservices and DevOps. For more information, please visit https://www.dataloop.io/. @DevOpsSummit at Cloud Expo taking place June 6-8, 2017, at Javits Center, New York City, and is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty... (more)

[slides] Analyzing IoT Data | @ThingsExpo @OnProcess #IoT #M2M #BigData #Analytics

Download Slide Deck: ▸ Here Download Slide Deck: ▸ Here Using IoT Data to Predict Product Failures and Slash Inventory Costs An IoT product's log files speak volumes about what's happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. Download Slide Deck: ▸ Here In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for spare parts forecasting and inventory planning using connected-product failure predictability. He showed how, by analyzing IoT data, you can slash both costly inventory stock and stock-outs, and meet heightened customer expe... (more)

Join @AdobeMktgCloud's #DigitalMarketing Session | @CloudExpo #IoT #M2M

View General Session ▸ Here Download Slide Deck ▸ Here View General Session ▸ Here Download Slide Deck ▸ Here The Next Generation Customer Engagement: Mobile Transformation Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. View General Session ▸ Here Download Slide Deck ▸ Here In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy - Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise. View General Session ▸ Here Download Slide Deck ▸ Here Speaker Bio Roger Woods is Director, Mobile Product & Strategy - Adobe Marketing Cloud. He owns the Adobe Marketing Cloud m... (more)

Implementing DevOps, Step 1: Buy T-Shirts… | @DevOpsSummit #APM #DevOps #ContinuousDelivery

Implementing DevOps, Step 1: Buy T-Shirts... By TJ Randall I was walking down the street in Toronto one morning juggling a large tray of Tim Horton's coffee. Standing at a busy corner, waiting for the walk signal, I overheard the following conversation: Woman:  "I can't believe they delivered the new application with all those options.  No one said they'd be live." Man:  "I know.  I made the changes last week, and for some reason, they went into QA but weren't tested.  So I assumed that we weren't rolling them out." Woman:  "How are we supposed to train our customers on this?  We're going to have an emergency release tonight to shut them off." Man:  "I don't think we can, because there's a database release going on tonight." Woman: "Are you serious?  I didn't know there was a release tonight." I crossed the street quickly, at the risk of spilling of my coffees, sinc... (more)

The Resurgence of #AI, #ML, #DL | @CloudExpo #IoT #DigitalTransformation

The Resurgence of AI, ML, and DL We have been seeing a sudden rise in the deployment of Artificial Intelligence (AI), Machine Learning (ML), and Deep Learning (DL). It looks like the long “AI winter” is finally over. According to IDC, AI-related hardware, software and services business will jump from $8B this year to $47B by 2020. I have also read comments like, “AI is like the Internet in the mid 1990s and it will be pervasive this time”. According to Andrew Ng, chief scientist at Baidu, “AI is the new electricity. Just as 100 years ago electricity transformed industry after industry, AI will now do the same.” Peter Lee, co-head at Microsoft Research said,  “Sales teams are using neural nets to recommend which prospects to contact next or what kind of products to recommend.” IBM Watson used AI in 2011, not DL. Now all 30 components are augmented by DL (investmen... (more)

[video] @Qosmos_News Launches @QosmosL7Viewer at @CloudExpo | #VM

"Qosmos has launched L7Viewer, a network traffic analysis tool, so it analyzes all the traffic between the virtual machine and the data center and the virtual machine and the external world," stated Sebastien Synold, Product Line Manager at Qosmos, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The World's Largest "Cloud Digital Transformation" Event @CloudExpo / @ThingsExpo 2017 New York (June 6-8, 2017, Javits Center, Manhattan) @CloudExpo / @ThingsExpo 2017 Silicon Valley (Oct. 31 - Nov. 2, 2017, Santa Clara Convention Center, CA) Full Conference Registration Gold Pass and Exhibit Hall ▸ Here Register For @CloudExpo ▸ Here via EventBrite Register For @ThingsExpo ▸ Here via EventBrite Register For @DevOpsSummit ▸ Here via EventBrite Sponsorship Opportunities Sponsors of Cloud Expo / ... (more)

@CloudExpo Stories
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
"MathFreeOn.com is a line coding platform for engineers and scientists. When they want to solve an engineering problem and they have to use software - they have to pay a lot of money for licenses - but with MathFreeOn you don't have to pay a lot of money. Just go to our site and write the code and you can check the result right away," explained Simon Lee, CMO of MathFreeOn, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Cla...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
In his session at Cloud Expo, Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, provideed economic scenarios that describe how the rapid adoption of software-defined everything including cloud services, SDDC and open networking will change GDP, industry growth, productivity and jobs. This session also included a drill down for several industries such as finance, social media, cloud service providers and pharmaceuticals.
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Infrastructure is widely available, but who’s managing inbound/outbound traffic? Data is created, stored, and managed online – who is protecting it and how? In his session at 19th Cloud Expo, Jaeson Yoo, SVP of Business Development at Penta Security Systems Inc., discussed how to keep any and all infrastructure clean, safe, and efficient by monitoring and filtering all malicious HTTP/HTTPS traffic at the OSI Layer 7. Stop attacks and web intruders before they can enter your network.
@DevOpsSummit taking place June 6-8, 2017 at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @DevOpsSummit at Cloud Expo New York Call for Papers is now open.
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Dave McCarthy, Director of Products at Bsquare Corporation; Alan Williamson, Principal...
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...
Cloud Expo, Inc. has announced today that Andi Mann returns to 'DevOps at Cloud Expo 2017' as Conference Chair The @DevOpsSummit at Cloud Expo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great t...
"At ROHA we develop an app called Catcha. It was developed after we spent a year meeting with, talking to, interacting with senior citizens watching them use their smartphones and talking to them about how they use their smartphones so we could get to know their smartphone behavior," explained Dave Woods, Chief Innovation Officer at ROHA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.