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Businesses are being driven up against the wall by continual industry disruption. Many are fighting back by adopting Lean as a means to support business transformation. The aim is simple: create more value for customers with fewer resources. Lean thinking views the whole, not its part...
In the run up to our latest release of capabilities for developers, I sat down with David Yang, a senior engineer here at PagerDuty who’s seen our internal architecture evolve from a single monolithic codebase to dozens of microservices. He’s the technical lead for our Incident Managem...
We are experiencing a ‘crisis of engagement,’ according to a survey by management consultancy Gallup, with a staggering 87 percent of employees worldwide disengaged with their jobs. While there are many factors that can influence an employee’s contentment – from support to compensation...
That's not a fancy twist on a popular approach in IT. This post is about untangling the mess Agile Release Planning has become. We're living in an age where we're chasing the latest buzzwords and trends. We hardly slow down to look at the path we've covered to see if we've improved or...
Are you tired of slipping deadlines and missing commitments? Do you feel like the consistency of Software Testing is out of your control? Here is how to improve the predictability of software testing across multiple teams and projects. The foundation of enterprise software testing pre...
Developing code, without considering either the current or future needs of the end user, can cause frustration and result in customer churn, which ultimately means lower revenues. In this blog, I'd like to describe something simple I came across that demonstrates how to avoid these pit...
After 15+ years of software development, I still use the words error and exception interchangeably. But is there a difference between exceptions and errors? I think it is best to make the distinction with some examples of errors vs exceptions. Let's use this example of a dishwasher....
There are some big red flags that signify your DevOps department needs an overhaul. Your deployment process seems to take forever. It only work from a few developers’ computers. It’s different for each server you deploy to. Sound familiar? Luckily the warning signs of a DevOps depar...
Getting started is often the largest hurdle with any major project. Research, theory, and discussions are like the 30ft boat taking you and your team from the shore to a seemingly random point in the ocean where you will strap on your diving suit and plunge backward into the depths we’...
If DevOps continues on the same trajectory into 2017 as it has been on for the past few years, specialized Ops teams could quickly become redundant. Instead, DevOps for digital companies will evolve to require only developers who nurture their own code into production. So how do establ...
Bimodal IT was initially defined by Gartner as, "The practice of managing two separate but coherent styles of work: one focused on predictability, the other on exploration." Of course this needs a little unpacking, but in essence Bimodal IT refers to the notion of two distinct areas...
One hour before March Madness is about to begin, the CBS Sports app crashes. Per Twitter, college basketball fans across the country are freaking out, trying to get their last minute bracket changes completed before the first game begins. Millions of fans around the world are expected...
To make sure we’re on the same page, let’s start by defining what we mean by a silo. “They are nothing more than barriers… between departments… causing people… to work against each other.” -Patrick Lencioni in 'Silos, Politics, and Turf Wars' Thanks to the work of Lencioni we ha...
Ask any IT person from the financial sector about SOX requirements and they’ll probably use some colorful language about how much time and money it sucks away. According to the 2016 Sarbanes-Oxley compliance survey by global consultant Protiviti, the average annual internal cost of SOX...
If technical debt were like monetary debt, it would be hard to keep track of it unless you checked in manually. The only way many people find out their checking account is running out of funds is by logging in and checking the balance — or, worse, having a check bounce or a debit card ...
Functional monitoring is the process of looking at the functionality offered by a single application or by a distributed system. It aims at the process of assessing the availability and functionality of the use cases of the system. It checks that the system is capable of giving desired...
In his session at @DevOpsSummit at 20th Cloud Expo, Kelly Looney, director of DevOps consulting for Skytap, will will show how an incremental approach to introducing containers into complex, distributed applications results in modernization with less risk and more reward. He will share...
We’ve all been there. Some unexpected error pops up, and we’re frantically filling out a support ticket to figure out what went wrong as quickly as possible. As software delivery continues to increase in complexity, the role of technical support is becoming increasingly important to an...
Can a better UX simultaneously deliver a worse user experience? It sounds like a paradox, but it may be more common than you think. It describes a category of UX design practices that have little to do with improving the actual experience and everything to do with suggesting that the e...
DevOps has grown exponentially especially during the past 3 years, in facts its tentacles spreads beyond Dev and Ops but some organization's still see DevOps as an extension of Agile practice. It's because how as an organization perceive DevOps, while the scrum master's objective is t...
Functional testing is a type of software testing that evaluates the performance of individual functions of a software application. The purpose of functional testing is to ensure that the application and all of its individual functions work as they should in the real world and meet all ...
Here at PagerDuty, we spend a lot of time thinking about how we can help the DevOps community and IT professionals succeed. We’re particularly interested in the “hows and whys” of evolving DevOps practices, how to deliver value to our practitioners, and how to better serve the communit...
Thanks to the DevOps movement, we now understand why software delivery chains that consist of a series of silos are bad. They complicate communication between different teams, leading to delivery delays, backtracking, and bugs. When it comes to incident management, there is another ty...
How often is an environment unavailable due to factors within your project’s control? How often is an environment unavailable due to external factors? Are the software and hardware in an environment up to date with the target Production systems? How often do you have to resort to manua...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the...
What do I think of when I’m told a company wants to adopt DevOps? The first thing that comes to mind is the size of the organization, and how far they want to take DevOps best practices. I really want to know what DevOps adoption will mean for the company. In my experience, it gets esp...
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the...
If you’ve used test case management tools before, you’ll understand that there are a range of products on the market. There are old standards that have been around since before the dawn of the World Wide Web, and there are relative market newcomers that offer different levels of sophis...
DevOps, and Ops in general, is one of the most important components of a company’s production machine. Investing in building a winning DevOps team should be a priority for every company and will pay off quickly. As organizations and operations grow (products, features, number of custo...
Last week, I tried to book a hotel for an upcoming business trip. I logged into the travel portal entered the city and dates of travel and clicked search. Then, I waited and waited and waited and waited, yet nothing happened. I tried again; same results. At this point, I gave up and mo...
In today’s post, we’re going to be talking more about the steps of ID-GEM – the business impact software framework from Amadeus Consulting that is designed to streamline your development process. ID-GEM is a free, downloadable planning tool that helps organizations incorporate business...
By now, the link between IT modernization and business success is clearly defined and well understood. According to a recent survey of IT professionals, 93 percent of respondents indicated that adopting significant new technologies is at least somewhat important to their organization's...
The holiday shopping season, a time when Americans flock to the malls or online to find those must-have gifts, is about to kick off. Kids are pouring over catalogs and compiling their wish lists, adults are looking at the Black Friday ads to find the best bargain, and retailers are hop...
You’ve submitted your favorite tools, you’ve voted on what’s Hot or Not, and finally the wait is over. Today XebiaLabs launched the second version of The Periodic Table of DevOps Tools. Since the launch of The Periodic Table of DevOps v.1 in July of 2015, the table has taken the IT wo...
What is inner source? I spoke about it during my webinar on Tuesday, Nov. 8, but here's a review. At its most fundamental level, inner source is about replicating successful work practices of the open-source world to commercial software projects. There are numerous examples of open s...
As a long time Java developer, I've always depended on the Maven build process to automatically publish my artifacts to a Nexus Repository Manager. This automated process was made possible thanks to some very useful plugins - specifically, the Maven plugin for Nexus staging and the Ma...
So your teams want to do Agile, perhaps have even started doing so. Now your project managers run around wondering what story points are and why any number of people seem to be attributing hours to their project code. So the question is: what can you adopt easily without turning the go...
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X ...
Although we often write about and discuss digital transformation, we often fail to identify the end goal we are really trying to achieve. We talk at great length about data, analytics, speed, information logistics systems and personalized user experiences, but none of these are the en...
The first step to scaling your enterprise should be doing whatever you can to ensure you have a high performing DevOps environment. Evaluate the strengths of your enterprise and what you hope to accomplish, then decide whether you’d like to start with Continuous Integration, Continuous...