Welcome!

Linux Containers Authors: Automic Blog, Elizabeth White, Derek Weeks, Yeshim Deniz, Liz McMillan

Related Topics: Industrial IoT, Linux Containers, @CloudExpo

Industrial IoT: Blog Feed Post

Everyone Should Be Skeptical About Cloud Service Providers

The truth is - although I'm not the "cloud police" - not all managed storage services are created equal

As we plummet down into Gartner's "trough of disillusionment", the cloud skeptics are making their voices heard. Although my professional focus is at the forefront of the cloud storage wave, I can not disagree with the content of articles with sensational headlines like "Cloud Storage: It's Strictly For Airheads" and "Why Cloud Storage Use Could Be Limited in Enterprises". The authors are doing exactly what everyone should be doing: Questioning the viability and suitability of cloud storage in the enterprise.

The truth is, although I'm not the "cloud police", not all managed storage services are created equal. In fact, lots of them are, to put it bluntly, not worth much. Many cloud backup and archiving services use bare un-protected disk drives to store data, have no redundancy built into the system, and try to scrape up every cent by using home-brewed hardware. This is especially true in the consumer space, where bargain-basement (or even free) pricing has driven a race to the bottom in terms of quality. No business should use junky consumer solutions.

Even service providers that presume to sell in the enterprise market often miss the mark. Forgetting the inappropriate per-month credit card billing method and laughably poor support services, many providers adamantly refuse to comply with basic corporate governance principles. Why would a business use a service that won't tell them where their data is, won't allow their auditors to examine both the processes and data centers in use, and won't stand up service level agreements (SLAs)? If your service is not enterprise-grade, you have no business selling to the enterprise! No wonder corporate folks are scared of the cloud.

Subpar offerings from flaky vendors hurt the whole industry. So let's take a look at what the business cloud storage skeptics are saying, and how the enterprise managed storage service providers can respond:

  • Data integrity is a must. Let's say you sold buckets for a living, but one out of 12 had holes in it. How long would you be in business? Amazingly, many cloud storage solutions lack both redundancy and integrity checks and use big bare disks to hold data. These buckets have holes, and data loss is a certainty. Fixing this issue is straightforward: All cloud storage should include parity protection, redundancy, and integrity checks. Business storage systems commonly use RAID to protect against disk media failures, but massive-scale cloud solutions must do even better. Cloud storage must also save multiple copies of data, preferrably automatically distributing it geographically according to SLAs. And I wouldn't be able to sleep at night without proactive integrity checking and data scrubbing.
  • Geographic dispersion of data has implications beyond data protection, though, so cloud providers must also include policy engines to drive governance and compliance. Since compliance with privacy and similar laws is based on physical location, businesses must know where their data is at all times. You can't have data growing legs and traveling, sometimes across national borders. In contrast to the old storage service providers (SSPs) of a decade ago, cloud storage systems are inherently policy-friendly. Objects, metadata, and policy-driven data management are becoming more common, enabling even better data governance than traditional enterprise storage systems. I bet your SAN or NAS system can not enforce your SLAs for geographic dispersion, keeping this data type in New Jersey and replication that other one to California but allowing only a third to cross to Europe.
  • Cloud storage services must be managed and operated better than enterprise systems, not worse. I cringed when I heard tales of the T-Mobile/Microsoft/Danger servers and SAN storage "sitting in a corner" with no knowledgeable staff, no operations focus, and a looming migration. Of course it failed! From an operations standpoint, I love that a humongous and homogenous storage infrastructure can be managed by just a few focused, educated, and talented individuals. That's what cloud storage is all about! Neglected systems have no business in production, especially at a service provider.
  • Managed services must allow auditors to verify their claims. I am a car nut, so I definitely wouldn't trust a garage who whisked my car off to an undisclosed location so unseen mechanics could work on it. I wouldn't eat at a restaurant that didn't allow the health department to inspect it. So why would I put blind faith in a managed service provider who held my critical data? Cloud vendors must perform their own security and operations audits and allow their customers to do the same. You can't pass the buck on governance: If you require SAS70 or PCI or a third-party audit, then your service providers must step up and allow it, too.

I'm mad, and I'm throwing down the gauntlet. I want every service provider to start now, protecting data, upholding policy, demonstrating operational excellence, and allowing audits. Anyone who doesn't is a disgrace to the industry, and their customers ought to seriously reconsider where they place their data. Mark me down as a cloud skeptic!

By the way, I work for a managed storage service/cloud storage provider, Nirvanix. But I'm a long-time enterprise storage consultant and would not work here if the company couldn't live up to these must-have requirements.

Read the original blog entry...

More Stories By Stephen Foskett

Stephen Foskett has provided vendor-independent end user consulting on storage topics for over 10 years. He has been a storage columnist and has authored numerous articles for industry publications. Stephen is a popular presenter at industry events and recently received Microsoft’s MVP award for contributions to the enterprise storage community. As the director of consulting for Nirvanix, Foskett provides strategic consulting to assist Fortune 500 companies in developing strategies for service-based tiered and cloud storage. He holds a bachelor of science in Society/Technology Studies, from Worcester Polytechnic Institute.

@ThingsExpo Stories
SYS-CON Events announced today that Akvelon will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Akvelon is a business and technology consulting firm that specializes in applying cutting-edge technology to problems in fields as diverse as mobile technology, sports technology, finance, and healthcare.
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a...
SYS-CON Events announced today that Datera will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera offers a radically new approach to data management, where innovative software makes data infrastructure invisible, elastic and able to perform at the highest level. It eliminates hardware lock-in and gives IT organizations the choice to source x86 server nodes, with business model option...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient...
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that GrapeUp, the leading provider of rapid product development at the speed of business, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market acr...
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...
Recently, IoT seems emerging as a solution vehicle for data analytics on real-world scenarios from setting a room temperature setting to predicting a component failure of an aircraft. Compared with developing an application or deploying a cloud service, is an IoT solution unique? If so, how? How does a typical IoT solution architecture consist? And what are the essential components and how are they relevant to each other? How does the security play out? What are the best practices in formulating...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...