Widely deployed in Fortune 500 and large global organizations, Service Manager will enable JetBlue to expose numerous Microsoft .NET Web services for internal and external partner consumption, Pulier explained.

"As companies like JetBlue begin to rely on Web services, they face the challenge of building scaleable and reusable networks. Service Manager is designed to secure and manage enterprise-class SOA implementations today, while being flexible enough to meet the IT environment of tomorrow," he added.

JetBlue, based in New York, adopted Web services and a service-oriented architecture to help the company meet growing demand for its low-cost, high-quality air services. However, migration to this architecture was not without its challenges. Jet Blue quickly realized that not only did it have to secure, manage and monitor its own Web services, but it needed an infrastructure that could support its partner’s needs as well. JetBlue also wanted to migrate to a service-oriented approach quickly, while working with as few IT vendors as possible.

JetBlue's goal was to provide Web services that were easy to use, yet fully governed to meet JetBlue's policy requirements. To meet its needs, the airline relied on Microsoft's .NET platform, BizTalk Server, and SQL Server, while SOA Software's Service Manager was deployed to provide the critical mediation layer needed to secure and manage Web service transactions occurring across the company's network.

"After reviewing all the key players in the market including Systinet, Amberpoint, Actional and Reactivity, we found that SOA Software’s Service Manager was the best solution on the market to address our requirements," said Tyrone Paige, senior software architect at JetBlue. "We placed a lot of emphasis on security, service level agreements and governance. Getting the broad range of features we need from one vendor simplifies our deployment today, and SOA Software’s ongoing commitment to innovation will help JetBlue maintain its competitive edge in the years to come."

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