Welcome!

Linux Authors: RealWire News Distribution, Colin Walker, Lori MacVittie, Unitiv Blog, Adrian Bridgwater

Related Topics: AJAX & REA, XML

AJAX & REA: Article

AJAX-Enabled SupportTrio Help Desk Version 2.6 Released

ActiveCampaign announces the availability of SupportTrio Version 2.6.
By RIA News Desk
Article Rating:
May 31, 2006 08:45 AM EDT
Reads:
 7,549

ActiveCampaign announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution.

The new version's extensive list of added features and improvements include: Spell check, when proprietary LGPL project (ActiveSpell) is turned on it allows for spell checking in the admin and public ticket post areas; Live viewing indicator, static (on page load) viewing indicator a standard feature has been replaced by a live viewing indicator- see who is entering/exiting the ticket along with who is currently viewing the ticket; Live typing indicator, alerts you when another admin/operator is typing on the ticket you are currently viewing ensuring that two admin/operators do not reply to the same ticket; Auto-refreshing of the queue, beginning with 2.6 you will not notice a refresh of the main ticket view page as tickets are added or removed from the list without losing any checkbox settings in the process; Updated public/admin interface; Improved searching; and more.

What's New: http://www.activecampaign.com/blog/?p=34

Online Demo: http://www.activecampaign.com/12all/demo.php



Published May 31, 2006 – Reads 7,549
Copyright © 2006 SYS-CON Media, Inc. — All Rights Reserved.
Syndicated stories and blog feeds, all rights reserved by the author.

More Stories By RIA News Desk

Ever since Google popularized a smarter, more responsive and interactive Web experience by using AJAX (Asynchronous JavaScript + XML) for its Google Maps & Gmail applications, SYS-CON's RIA News Desk has been covering every aspect of Rich Internet Applications and those creating and deploying them. If you have breaking RIA news, please send it to RIA@sys-con.com to share your product and company news coverage with AJAXWorld readers.

Comments (5) View Comments

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

Most Recent Comments
SYS-CON Australia News Desk 05/31/06 08:53:32 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.
SYS-CON India News Desk 05/31/06 08:29:56 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.
AJAX News Desk 05/31/06 08:17:59 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.
AJAX News Desk 05/31/06 08:02:46 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.
ajaxworld news desk 05/31/06 07:22:41 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.