Click here to close now.



Welcome!

Linux Containers Authors: Pat Romanski, Elizabeth White, Flint Brenton, Scott Allen, Roger Strukhoff

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, Agile Computing, Cloud Security

@CloudExpo: Article

How to Compare Hosting Companies’ Speed & Reliability

In an 'always-on' world, there’s never a time when someone isn't surfing through your website

What do you look for when you choose a Web hosting provider? These days, it seems difficult to compare the differences between each service, whether you're talking about supported languages, databases or bandwidth. You might be tempted to pick the cheapest provider and plan in hopes of saving a few dollars. However, you should not overlook the importance of speed and reliability.

Take a small business for example - if its website is down or under-performing, the host is actually hurting the business. Even if the hosting were $1 per month, losing $100 in revenue because of unreliable performance means the customer loses $101. At that price, they could afford to grow their business to a dedicated server.

For the past year, my Hosting Performance Monitoring team at GoDaddy has scrutinized our environment and made some changes to make sure we are offering best in breed web hosting. Offering your customers a reliable, stable and fast platform is the most important feature you can provide. But that means more than just "Is the site up?" or "Is it fast?" You need to ask, "Is it up and fast all the time?"

In an "always-on" world, there's never a time when someone isn't surfing through your Website. Therefore, you want to double check that your Web hosting provider is fast and has great uptime, consistently. Outlined below is our tried and true performance and reliability measurement method, and a sample of results from studies that we've conducted.

The Hosting Reliability Measurement Method

1. Identify Your Providers
Make a list of the hosting companies you want to compare. It can be two for a head-to-head comparison, or hundreds to get an understanding of the entire industry.

2. Get Accounts
Purchase a Web hosting account from each company. Depending on the provider, this step can be daunting - some companies' sites make it incredibly difficult. For example, certain providers asked us to email or fax in our driver's license or credit card to buy an account.

3. Deploy the WordPress Sites
Load a cloned WordPress site to each hosting provider. This site should be completely single-sourced, which means the site only loads from its own resources, i.e. it doesn't reference any third-party scripts, images, etc. This makes the tests purely about the server's performance.

4. Audit
After setting up all the sites, make sure they're identical before you start testing. One way to do this is through webpagetest.org. Load each of your sites, then compare the Bytes In, Requests, and make sure there's only one domain listed in the Domains tab.

5. Measure
There are plenty of measurement techniques. You can pick any combination you see fit. We recommend trying a combination of the following:

Once you have all of the data on file, you can share it with the world! If you want to take your observations on a longer term, you can use APIs from the sites you used to perform the tests that automatically updates daily, weekly or monthly.

Here's a sample output from our own trials using two of the techniques we've outlined here. It compares GoDaddy cPanel to 6 of its closest competitors from January 1 2014 through March 1 2014.  The competitors listed here (A through F) are real competitors.

Pingdom, Response Time*                                            Pingdom, Downtime*

(Jan 1, 2014 through Mar 1, 2014)                                   (Jan 1, 2014 through Mar 1, 2014)

*Disclaimer: based on one site per product. It is not necessarily representative of the provider's product as a whole.

Analysis: In 60 days, 99.9% uptime means ~90 minutes down. Anything more should be unacceptable and likely violates the provider's uptime guarantee.

Competitor C and D had respectable response time averages at 0.804 seconds and 0.857 seconds, but should be disqualified for having worse than 99.9% uptime with 5,853 minutes (that's 4d 1h 33m) and 199 minutes of downtime.  Doesn't matter what the speed is, this much downtime should not be tolerated.

GoDaddy cPanel performed exceptionally well, with the lowest response times and better than 99.9% uptime. GoDaddy cPanel is the clear performance winner in this 60-day study.

Gomez Results

Jan 1, 2014 through Mar 1, 2014

*Disclaimer: based on one site per product.  It is not necessarily representative of the provider's product as a whole.

Analysis: This is full-page load, in this case 15 page objects (i.e., CSS, JS, images) totally approximately 750KB. Gomez test nodes are sitting on high bandwidth connections on the edge of their networks in top tier data centers. This is not the typical home user on wifi sitting 100 feet away through 4 walls, it's fast. Gomez nodes have latency to tend with, however. Whichever Gomez node location is fastest for a provider is very likely the closest node to the provider.

GoDaddy cPanel performed under 1.0s on avg, at 0.743s, throughout the 60 day period. Competitor D was close at 1.001s

Conclusion
There are very few, if any, Web hosting performance studies available to help consumers make the right choice. We urge industry review analysts to adopt the method described in this article because we believe it provides a comprehensive view of how hosting companies perform. It's straightforward, too. Just set up a cloned WordPress site on a few different hosts, and then use a tool like Pingdom to monitor performance.

If we can get trusted, third-party sources to publish information like this on a continual basis, customers will have all of the information they need to make informed decisions.

More Stories By David Koopman

David Koopman is Principal Engineer, Hosting Infrastructure Performance Engineering Team at GoDaddy. He leads the Hosting Performance Team at GoDaddy and is responsible for measuring and monitoring performance of thousands of servers, hosting millions of websites. His team works closely with product and infrastructure teams to ensure consistent performance across the GoDaddy web hosting product line.

Since joining GoDaddy in 2002 as a software developer, David has helped transform the company’s Web-based email product into a multi-million account operation. During his tenure at GoDaddy, he has held several development positions including Dedicated and VPS Hosting Development Manager, Architect, Sr. VP of Product Development, Chief Technology Officer, Chief Scientist and Principal Engineer.

Prior to joining GoDaddy, David was the Technical Director of The Web Mark, a medical Internet services company. He attained a BS in Computer Science from Southwest Missouri State University and is a certified Project Management Professional (PMP).

When not developing new product ideas at GoDaddy, David enjoys spending time with his family, skiing, off-roading and boating.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. Big Data at Cloud Expo - to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
industrial company for a multi-year contract initially valued at over $4.0 million. In addition to DataV software, Bsquare will also provide comprehensive systems integration, support and maintenance services. DataV leverages advanced data analytics, predictive reasoning, data-driven diagnostics, and automated orchestration of remediation actions in order to improve asset uptime while reducing service and warranty costs.
Vidyo, Inc., has joined the Alliance for Open Media. The Alliance for Open Media is a non-profit organization working to define and develop media technologies that address the need for an open standard for video compression and delivery over the web. As a member of the Alliance, Vidyo will collaborate with industry leaders in pursuit of an open and royalty-free AOMedia Video codec, AV1. Vidyo’s contributions to the organization will bring to bear its long history of expertise in codec technolo...