Welcome!

Linux Containers Authors: Lori MacVittie, XebiaLabs Blog, Radu Gheorghe, Elizabeth White, Liz McMillan

Blog Feed Post

Cwm Taf University Health Board radically cuts management time and energy costs with 2,500 IGEL thin clients

Smaller footprint, faster to deploy, quicker to boot and easier to manage, says IT manager

Reading, UK. 7 April 2014 - Cwm Taf University Health Board has deployed 2,500 IGEL thin clients across its hospitals, clinics, GP surgeries and administration offices radically saving management time and cutting energy costs.

"We had oscillated between buying new and second hand PCs to use as Citrix terminals but had never been entirely satisfied with this solution," said John Probert, senior server manager. "In places like the hospital theatres, the PCs were just too bulky and we required a more integrated solution to match the flat screen displays we were installing throughout the organisation."

When the team saw an IGEL thin client demonstration, they realised that they may have found a solution to their needs. "We were impressed with the IGEL devices because of their small footprint and low energy use," said John. "The IGEL units use 30W of power compared to our old PC's that were using 300W. On top of this, the IGEL Universal Management Suite software was very persuasive. It makes the devices so simple to deploy and manage."

Today, the health board has 2,500 IGEL thin clients in use, out of a total of 4,500 desktops and is slowly moving across to the thin clients as old PCs are replaced.

"The IGEL units are now everywhere," said John. "We have them in the laboratories, theatres, accident and emergency and all the clinical areas. The administration staff also use them in the offices and for database access. Some are running dual screens for some of the large spreadsheet applications, such as the nursing rostering system."

The health board has IGEL UD3 and UD5 Linux devices running a Windows 2008 desktop connected by Citrix XenApp 6 (soon to be upgraded to Citrix XenApp 6.5). There are 120 virtualised Citrix servers, using Citrix XenServer as the hypervisor.

"The virtualisation has helped us go from a ratio of approximately 30 physical servers to just four and this has also had a massive positive impact on the space and cooling we need, as well as the energy savings," said John.

Matt Palmer, the health board's head of server management, added: "This increase of server virtualisation has helped Cwm Taf University Health Board in energy cost savings as we are now running 63% of our 400 server estate through hypervisor servers."

IGEL also used for wireless medical carts
As well as the desktops, the hospitals are also using wireless connected IGEL thin clients on their medical carts on the wards. They connect to the network using a dongle via the USB port and are used by medical staff for viewing results and checking records. John says that the IGEL devices are much better designed for the job than the old PCs because they are smaller and draw much less power from the battery system; meaning they can work much longer between recharges.

And when the health board builds new hospitals and facilities, John said the fast deployment of the IGEL devices was a real benefit. "The moment you switch the IGEL on, it is there and ready to go," said John.

"Initially there was some scepticism from staff about switching to the thin client devices but they quickly came around because of the small size, the fact that they boot very quickly and don't need constant virus upgrades and anti-malware updates."

"Another benefit is that we do not suffer from thefts, as the devices are useless when taken off the network. We also do not have any patient data issues, as information cannot be stored locally on the device."

Possible video conferencing and voice recognition benefits
Moving forward, the ICT team is looking at the possibility of introducing video conferencing and speech recognition recording using the IGEL devices and capabilities within the IGEL firmware.

"We have found our long-term desktop solution and no longer need to keep looking," concluded John. "The IGEL devices are smaller, faster to deploy, use less energy and easier to use than the old PCs. We manage the infrastructure with the resources of just four staff who are able to support the IGEL clients via the Universal Management Suite console as a small part of their job. We have noticed a significant drop in our power use and have avoided issues like the end-of-life support for Microsoft Windows XP, which many other organisations are now having to grapple with."

Cwm Taf University Health Board covers the local authority areas of Merthyr Tydfil and Rhondda Cynon Taff. It is the second most densely populated health board in Wales, covering 3% of the landmass of Wales with approximately 289,400 people.

Cwm Taf Health Board was established on 1 October 2009, following the integration of the former Cwm Taf NHS Trust, Merthyr Tydfil Local Health Board and Rhondda Cynon Taf Local Health Board. It gained university health board status in December 2013. Acute, intermediate, community and mental health services are delivered across a network of community clinics, health centres and community hospitals supported by two district general hospitals.

Cwm Taf has an annual budget of around £650m and employs more than 8,000 staff. As a result of the significant investment that has taken place over the last few years the health board's estate is now the most modern in Wales. Key schemes have included the building and opening of a new 108-bed community hospital and the development of Wales' largest integrated health and social care park - Keir Hardie University Health Park, in Merthyr Tydfil.

About IGEL Technology
A world leader in thin and zero client solutions, IGEL Technology helps organizations improve the agility, efficiency, and security of their virtual desktop and application delivery systems. IGEL produces one of the industry's widest range of hardware thin and zero clients, based on Linux and Microsoft Windows, and leads the market in software based thin clients allowing customers to access a broad spectrum of server-based infrastructures and applications. IGEL also offers powerful and intuitive management software for easy deployment and administration of thin clients throughout any size organization. Partnerships with industry leaders like Citrix, VMware, Red Hat, and Microsoft ensure that IGEL provides the most up-to-date technology and trustworthy security to clients in industries that include Healthcare, Education & Research, Public Sector, Financial, Insurance, Retail, Logistics, and Manufacturing. IGEL has offices in the United Kingdom, Australia, France, the Netherlands, Austria, Belgium, Switzerland, Sweden, the United States, Germany, Hong Kong, Shanghai, Beijing and Singapore and is represented by partners in over 50 countries worldwide. To learn more, visit www.igel.co.uk or follow us on Twitter: twitter.com/IGEL_Technology

Editorial Contacts:
IGEL Technology GmbH
Dr. Frank Lampe
Hanna-Kunath-Str. 31
28199 Bremen
Tel.: 0421 / 52094 1300
Fax: 0421 / 52094 1399
E-Mail: [email protected]
Web: www.igel.com

Amber Group
Paul Smith
Tel: +44 (0)7770 828525
Email: [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, introduced the technologies required for implementing these idea...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of C...
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, discussed the impact of technology on identity. Sho...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
With all the incredible momentum behind the Internet of Things (IoT) industry, it is easy to forget that not a single CEO wakes up and wonders if “my IoT is broken.” What they wonder is if they are making the right decisions to do all they can to increase revenue, decrease costs, and improve customer experience – effectively the same challenges they have always had in growing their business. The exciting thing about the IoT industry is now these decisions can be better, faster, and smarter. Now ...
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, looked at differ...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, discussed how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy applica...
SYS-CON Events announced today that Catchpoint, a leading digital experience intelligence company, has been named “Silver Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Catchpoint Systems is a leading Digital Performance Analytics company that provides unparalleled insight into your customer-critical services to help you consistently deliver an amazing customer experience. Designed for digital business, C...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...