Welcome!

Linux Containers Authors: Elizabeth White, Yeshim Deniz, Plutora Blog, Pat Romanski, Carmen Gonzalez

Related Topics: @CloudExpo, Java IoT, Linux Containers, Cloud Security, @BigDataExpo, SDN Journal

@CloudExpo: Blog Post

Storms in the Cloud

No technology negates the need for proper planning and the cloud is no different

There are things we tend to take for granted in our everyday lives. We have certain expectations that don't even have to be spoken, they're just a given. If you walk into a room and turn on the light switch, the lights will go on, it's assumed. If you turn the water faucet on, water will come out; if you pick up the telephone, there will be a dial tone. The concept of any of those things not happening does not enter the conversation. These are services we have that are ubiquitous; we don't even think about them - they are just there.

In recent years people have seen the impact Mother Nature has had on those core services such as electricity, water and phone, Storms, hurricanes, floods and blizzards have taken our expectations of these services and turned them on their head.

Cloud Computing, the New Light Switch
Cloud computing has become pervasive in both our personal and business lives; you cannot have a conversation about technology without the word "cloud" in it.

On a personal level, our music players are streaming from the cloud, our tablets and eReaders are getting books from the cloud, our TVs are streaming video from the cloud and our smart phones and PCs are being backed up to the cloud. Google has glasses that connect you to the cloud and Samsung just came out with a watch that connects you to the cloud. Like the electricity and water in your home, the cloud is always there - at least that has become the perception and expectation.

On a business level, our expectations are influenced by our personal exposure and experiences with technology. There is an assumption that by going to the cloud, the services provided will always be there, like the light switch.

Recent Heavy Weather in the Cloud
Cloud services and service providers do enhance those expectations. By dispersing applications across multiple servers and multiple data centers, the technology implementations allow for higher levels of fault tolerance. The risk is that the higher levels of complexity needed to implement these infrastructures introduce new potential ‘technology storms' that can expose a business to unexpected failures and outages.

One need only read the headlines of public cloud outages over the last year whether it be NASDQ, Amazon, Google, and numerous other providers to understand that going to the cloud does not come with 100% availability, and that comes with a cost.

  • In January of this year, DropBox experienced an outage due to a ‘routine maintenance episode' on a Friday evening. Customers experienced 2-5 hour loss of access to services, some lasting into the weekend.
  • In August of last year, NASDAQ was shut down for 3 hours. The root cause was determined to be a ‘data flood' on requests that peaked at 26,000/sec, (26 times normal volumes) that exposed a software flaw that prevented the fail-safes from being triggered to allow operations to continue.
  • In that same month, Google experienced an outage of their services that only lasted 4 minutes. In that short period of time, Internet traffic dropped by 40%. (The fact the outage only lasted 4 minutes speaks well of Google's recovery plans and services.)
  • On January 31st, 2013, Amazon had an outage that lasted only 49 minutes. The estimated cost to Amazon in lost sales for that 49 minutes is estimated to be between $4-$5M dollars. (Several other companies that utilize Amazon's services, such as Netflix, also experienced the impact of this outage.)
  • As far back as two years ago, a large portion of the State of Maryland's IT services to the public were down for days due to a double failure in the storage sub-systems and their failover systems. No system is immune.

Planning for Availability and Recoverability
Going to the cloud does not in and of itself provide high availability and resiliency. Like any technology architecture, these capabilities need to be designed in and come with a cost. Higher availability has always required more effort and associated costs, and going to the cloud alone does not necessarily provide what your business is expecting from that light switch.

When moving to cloud architectures, whether they are public or private, business needs and expectations around availability and resiliency must be defined and understood. You cannot take for granted that by being in the cloud the needs will be met. Due diligence must still be performed.

  • When going to the public clouds, you need to make sure the availability requirements from the business are included in the SLAs with the cloud vendor.
  • When building a private cloud network, it is incumbent on the IT organization to ensure the needs and requirements are baked into the design and implementation of that infrastructure, and that expectations with the business are properly set and understood.
  • Risk mitigation plans need to be developed and in place before outages occur, as even the best infrastructure may still have a failure (such as the State of Maryland). Going to the cloud does not negate the need to develop and have a business continuity plan.
  • If working with a public cloud provider, this is a joint effort, not solely the vendor's responsibility or yours. Vendors will have their own set of plans, and you must dovetail yours with theirs. Make sure you understand what they have in place before signing on the dotted line.

No technology negates the need for proper planning and the cloud is no different. Ultimately, weathering the technological natural disasters in the cloud is accomplished just like we weather those of Mother Nature, prepare a plan, so when the storm does hit, you can make it out the other side.

More Stories By Ed Featherston

Ed Featherston is VP, Principal Architect at Cloud Technology Partners. He brings 35 years of technology experience in designing, building, and implementing large complex solutions. He has significant expertise in systems integration, Internet/intranet, and cloud technologies. He has delivered projects in various industries, including financial services, pharmacy, government and retail.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
In order to meet the rapidly changing demands of today’s customers, companies are continually forced to redefine their business strategies in order to meet these needs, stay relevant and continue to see profitable growth. IoT deployment and development is integral in this transformation, and today businesses are increasingly seeing the value of investing their resources into IoT deployments. These technologies are able increase ROI through projects such as connecting supply chains or enabling sm...
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
SYS-CON Events announced today that EARP will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "We are a software house, so we perfectly understand challenges that other software houses face in their projects. We can augment a team, that will work with the same standards and processes as our partners' internal teams. Our teams will deliver the same quality within the required time and budget just as our partn...
SYS-CON Events announced today that Tappest will exhibit MooseFS at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. MooseFS is a breakthrough concept in the storage industry. It allows you to secure stored data with either duplication or erasure coding using any server. The newest – 4.0 version of the software enables users to maintain the redundancy level with even 50% less hard drive space required. The software func...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software in the hope of capturing value in IoT. Although IoT is relatively new in the market, it has already gone through many promotional terms such as IoE, IoX, SDX, Edge/Fog, Mist Compute, etc. Ultimately, irrespective of the name, it is about deriving value from independent software assets participating in an ecosystem as one comprehensive solution.
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...
SYS-CON Events announced today that Systena America will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Systena Group has been in business for various software development and verification in Japan, US, ASEAN, and China by utilizing the knowledge we gained from all types of device development for various industries including smartphones (Android/iOS), wireless communication, security technology and IoT serv...
SYS-CON Events announced today that Outscale will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outscale's technology makes an automated and adaptable Cloud available to businesses, supporting them in the most complex IT projects while controlling their operational aspects. You boost your IT infrastructure's reactivity, with request responses that only take a few seconds.
Everywhere we turn in our industry we can find strong opinions about the direction, type and nature of cloud’s impact on computing and business. Another word that is used in every context in our industry is “hybrid.” In his session at 20th Cloud Expo, Alvaro Gonzalez, Director of Technical, Partner and Field Marketing at Peak 10, will use a combination of a few conceptual props and some research recently commissioned by Peak 10 to offer a real-world consideration of how the various categories of...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
DevOps at Cloud Expo – being held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real r...
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
SYS-CON Events announced today that Outscale, a global pure play Infrastructure as a Service provider and strategic partner of Dassault Systèmes, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2010, Outscale simplifies infrastructure complexities and boosts the business agility of its customers. Outscale delivers a secure, reliable and industrial strength solution for its customers, which in...
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus intern...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, will motivate why realizing the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insigh...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.