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TA Associates kondigt meerderheidsbelegging in Bomgar aan

TA Associates, een vooraanstaande internationale private equity onderneming, heeft vandaag bekendgemaakt een belegging te hebben voltooid in Bomgar, een vooraanstaande leverancier van oplossingen voor ondersteuning op afstand voor bedrijven. Verdere condities van de belegging zijn niet bekendgemaakt.

De softwareoplossingen van Bomgar stellen technologische ondersteuningsmedewerkers in staat op afstand toegang te verkrijgen tot computersystemen en apparaten, waar ook ter wereld, en deze te besturen. De producten van Bomgar worden gebruikt voor het ondersteunen van een breed scala van apparaten—van laptops, servers, smartphones en tablets tot point-of-sale-systemen (POS-systemen), medische apparaten en informatiezuilen—alsmede voor het houden van trainingen en presentaties op afstand en het beheren van toegang door externe medewerkers. Het bedrijf levert diensten aan een groot aantal Fortune 500-bedrijven en andere ondernemingen in talloze sectoren, waaronder onderwijs, financiële diensten, overheid, gezondheidszorg, verzekering, detailhandel en technologie. Bomgar, opgericht in 2003, wordt alom erkend als een van de snelst groeiende particuliere ondernemingen in Noord-Amerika en heeft op dit moment meer dan 8.000 zakelijke klanten, verspreid over 65 landen. Het hoofdkantoor van Bomgar blijft in Jackson, Mississippi, met bijkantoren in Atlanta, Washington D.C., Londen, Parijs en Singapore.

“In verband met de onophoudelijke groei van het bedrijf en de leidende positie binnen het zakelijke segment van de markt is Bomgar is een uiterst aantrekkelijk beleggingsobject voor TA Associates,” aldus Ashutosh Agrawal, directeur bij TA Associates die zal toetreden tot de directieraad van Bomgar. “Bomgar heeft een uitstekende reputatie op het gebied van klantgerichte ontwikkeling, intuïtieve productfunctionaliteit en hoogwaardige service, en staat hoog aangeschreven bij grote zakelijke klanten. We geloven dat Bomgar op unieke wijze inspeelt op de behoeften van technologische ondersteuningsorganisaties binnen ondernemingen, op basis van werkelijk gedifferentieerde functionaliteit voor beveiliging, integratie, samenwerking en beheer.”

“We hebben er groot vertrouwen in dat de meerderheidsbelegging van TA een belangrijke mijlpaal zal blijken te zijn in de evolutie van ons bedrijf en Bomgar naar een hoger niveau zal tillen,” aldus Joel Bomgar, oprichter en Chairman van Bomgar. “TA biedt waardevolle beleggingsexpertise, met name in de technologiesector. Dit zal Bomgar helpen te groeien, zowel lokaal als internationaal, en nieuwe markten te betreden. We verwelkomen TA in onze raad en verwachten een nauwe samenwerking, waarbij we blijven streven naar het leveren van consistente meetbare meerwaarde aan onze klanten en hen blijven helpen technische ondersteuning van wereldklasse te leveren.”

Volgens IDC kent de markt voor clientloze ondersteuning op afstand die door Bomgar wordt bediend sinds 2012 een samengestelde jaarlijkse groei van 19%.

“Veel ondernemingen hebben ervaren dat de gratis hulpmiddelen voor externe toegang en chatproducten die tot nog toe voor technische ondersteuning werden gebruikt, ontoereikenof onveilig zijn,” aldus Hythem T. El-Nazer, directeur bij TA Associates die eveneens zal toetreden tot de directieraad van Bomgar. “Bovendien hebben grote bedrijven behoefte aan een platform dat een breed scala van apparaten en besturingssystemen ondersteunt en kan worden gebruikt voor de gelijktijdige ondersteuning van duizenden gebruikers. Gelet op de hoge kosten van telefonische ondersteuning en de continue mobilisatie van het presoneel, waarbij ze gebruikmaken van zowel hun eigen persoonlijke laptops, tablets en mobiele apparaten als die van het bedrijf, zien we duurzame groeimogelijkheden voor Bomgar.”

“Het verheugt ons zeer samen te werken met een ervaren belegger als TA Associates,” aldus Matt Dircks, die is benoemd als CEO van Bomgar. “We zien talloze mogelijkheden voor het creëren van een nog hogere toegevoegde waarde voor Bomgar, niet alleen door het versnellen van de organische groei die het bedrijf sinds haar oprichting heeft doorgemaakt, maar ook door te kijken naar interessante nieuwe marktmogelijkheden. De consumerisatie van IT, gepaard aan de toevloed van apparaten die samen het "Internet of Things" vormen, heeft geleid tot vraag naar nieuwe wegen voor het verkrijgen van toegang tot en het ondersteunen en beheren van systemen op afstand. Dankzij TA beschikken we nu over extra ervaring en resources om volledig gebruik te kunnen maken van deze mogelijkheden.”

Kirkland & Ellis LLP verstrekten juridische adviezen aan TA Associates. Goodwin Procter LLP diende als juridisch raadgever en Shea & Company als financieel adviseur van Bomgar.

Over Bomgar

Bomgar is een vooraanstaand bedrijf dat ondernemingen oplossingen biedt voor ondersteuning op afstand, voor eenvoudige en veilige ondersteuning van computersystemen en mobiele apparaten. De producten helpen organisatie de efficiëntie en prestaties van hun technische ondersteuning te verhogen door hen in staat te stellen op veilige wijze vrijwel elk apparaat of systeem te ondersteunen, waar ook ter wereld — met inbegrip van Windows, Mac, Linux, iOS, Android, BlackBerry en nog veel meer. Meer dan 8.000 organisaties, verspreid over 65 landen, maken gebruik van Bomgar om de tevredenheid van hun klanten in korte tijd te verbeteren en tegelijkertijd de kosten aanzienlijk omlaag te brengen. Bomgar beschikt over kantoren in Jackson, Atlanta, Washington D.C., Parijs, Londen en Singapore. U kunt Bomgar vinden op het web, op www.bomgar.com, of op Facebook, Twitter, LinkedIn en Google+.

Over TA Associates

TA Associates is een van de grootste en meest ervaren internationale groeibedrijven op het gebied van private equity. Het bedrijf heeft belegd in meer dan 430 ondernemingen van over de hele wereld en heeft $18 miljard aan kapitaal opgehaald. TA Associates beschikt over kantoren in Boston, Menlo Park, Londen, Mumbai en Hongkong, en geeft leiding aan bedrijfsovernames en minderheidsherkapitalisaties van winstgevende groeiondernemingen in de sectoren technologie, financiële dienstverlening, gezondheidszorg en consumenten. Meer informatie over TA Associates kunt u vinden op www.ta.com.

Deze bekendmaking is officieel geldend in de originele brontaal. Vertalingen zijn slechts als leeshulp bedoeld en moeten worden vergeleken met de tekst in de brontaal, welke als enige rechtsgeldig is.

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