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TA Associates annuncia un investimento di maggioranza in Bomgar

TA Associates, una delle principali società globali di private equity, oggi ha annunciato di avere completato un investimento in Bomgar, uno dei principali fornitori di soluzioni aziendali per il supporto in remoto. Non sono stati comunicati altri termini dell’investimento.

Le soluzioni software di Bomgar consentono ai professionisti del supporto tecnologico di accedere in sicurezza a dispositivi e sistemi di elaborazione remoti, e controllarli, dovunque nel mondo. I prodotti Bomgar vengono impiegati per supportare un’ampia gamma di dispositivi – da laptop, server, smartphone e tablet a sistemi POS (point of sale), dispositivi medicali e chioschi – nonché per condurre presentazioni e corsi di formazione in remoto e per gestire l’accesso da parte di fornitori terzi. Tra i suoi clienti figurano molte delle aziende Fortune 500 e altre aziende operanti in vari e diversi settori: didattico, servizi finanziari, governativo, sanitario, assicurazioni, vendita al dettaglio e tecnologia. Fondata nel 2003, Bomgar è stata riconosciuta come una delle aziende private a più rapida crescita nel Nord America, e oggi ha oltre 8.000 clienti aziendali in 65 Paesi. Bomgar manterrà la sede centrale a Jackson, Mississippi, con uffici ad Atlanta, Washington D.C., Londra, Parigi e Singapore.

“Grazie alla sua crescita continua e alla sua posizione di prestigio nel segmento aziendale del mercato in cui opera, Bomgar è un investimento molto interessante per TA Associates”, ha affermato Ashutosh Agrawal, un Direttore TA Associates che entrerà a far parte del Consiglio di amministrazione Bomgar. “Bomgar ha fama di azienda impegnata nello sviluppo incentrato sulle esigenze dei clienti, nella creazione di funzionalità intuitive dei prodotti e nell’offrire un servizio di alta qualità, e gode di un’eccellente reputazione tra clienti aziendali di grandi dimensioni. Riteniamo che Bomgar risponda in modo unico alle esigenze delle imprese di supporto alle tecnologie aziendali basate su funzionalità veramente differenziate di sicurezza, integrazione, collaborazione e gestione.”

“Siamo convinti che l’investimento di maggioranza effettuato da TA rappresenterà una significativa pietra miliare nell’evoluzione della nostra azienda e porterà Bomgar al livello successivo”, ha affermato Joel Bomgar, Fondatore e Amministratore delegato Bomgar. “TA offre preziose competenze negli investimenti, particolarmente nel settore tecnologico, il che aiuterà Bomgar a crescere, sia localmente sia a livello internazionale, e a espandersi in nuovi mercati. Diamo il benvenuto a TA nel nostro Consiglio di amministrazione e prevediamo una stretta collaborazione mentre continuiamo a offrire valore costantemente misurabile ai nostri clienti e li aiutiamo a fornire supporto tecnico di classe mondiale.”

Secondo IDC, dal 2012 il mercato del supporto in remoto clientless in cui Bomgar è presente, è cresciuto a un tasso annuale composto del 19%.

“Molte aziende hanno scoperto che i prodotti per chat e gli strumenti di accesso in remoto gratuiti da sempre utilizzati per il supporto tecnico sono inadeguati o non sicuri”, ha affermato Hythem T. El-Nazer, un Direttore TA Associates che entrerà pure a far parte del Consiglio di amministrazione Bomgar. “Inoltre, le grandi aziende richiedono piattaforme che supportino un’ampia gamma di dispositivi e sistemi operativi e siano scalabili, per l’impiego simultaneo da parte di migliaia di utenti. Dati gli elevati costi del supporto telefonico e della mobilizzazione continua dei dipendenti che utilizzano laptop, tablet e dispositivi portatili sia aziendali che personali, intravediamo opportunità continue di crescita per Bomgar.”

“Siamo molto lieti della collaborazione avviata con una società di investimenti di lunga esperienza come TA Associates,” ha affermato Matt Dircks, che è stato nominato Amministratore delegato Bomgar. “Vediamo numerose strade possibili per creare valore ancora più grande in Bomgar non solo accelerando la crescita organica realizzata dall’azienda sin dalla sua fondazione, ma anche studiando nuove interessanti opportunità di mercato. La consumerizzazione dell’IT, accoppiata all’influsso di dispositivi che costituiscono l’Internet delle cose, sta creando una richiesta di nuovi modi per accedere a sistemi remoti, supportarli e gestirli. Sotto la guida di TA, avremo esperienza e risorse ulteriori per sfruttare al massimo queste opportunità.”

Kirkland & Ellis LLP ha agito da consulente legale per TA Associates. Goodwin Procter LLP e Shea & Company hanno agito, rispettivamente, da consulente legale e consulente finanziario per Bomgar.

Informazioni su Bomgar

Bomgar è uno dei principali fornitori di soluzioni aziendali per il supporto in remoto, agevole e in sicurezza, di dispositivi portatili e sistemi di elaborazione. I suoi prodotti aiutano le aziende a migliorare le prestazioni e l’efficienza del supporto tecnico consentendo di supportare in sicurezza quasi ogni dispositivo o sistema, dovunque nel mondo – Windows, Mac, Linux, iOS, Android, BlackBerry e altri ancora. Oltre 8.000 aziende in 65 Paesi hanno adottato le soluzioni Bomgar per migliorare rapidamente il livello di soddisfazione dei clienti e al tempo stesso ridurre drasticamente i costi. Bomgar ha sedi a Jackson, Atlanta, Washington D.C., Parigi, Londra e Singapore. Bomgar è reperibile sul web a www.bomgar.com o su Facebook, Twitter, LinkedIn e Google+.

Informazioni su TA Associates

TA Associates è una delle società globali di private equity più grandi e di più lunga esperienza. Ha investito in oltre 430 aziende nel mondo e ha raccolto 18 miliardi di dollari di capitale. Con sedi a Boston, Menlo Park, Londra, Mumbai e Hong Kong, TA Associates guida buyout e ricapitalizzazioni di minoranza di aziende in crescita con profitti, presenti in vari settori: tecnologia, servizi finanziari, servizi commerciali, sanitario e dei consumatori. Per ulteriori informazioni su TA Associates visitare il sito www.ta.com.

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