Welcome!

Linux Containers Authors: Elizabeth White, Roger Strukhoff, Mike Raia, David Paquette, Cloud Best Practices Network

Related Topics: WebRTC Summit, Java IoT, Mobile IoT, Linux Containers, Agile Computing, Video, Release Management

WebRTC Summit: Article

WebRTC and The Remote Workforce Trend

Here are two distinguishing characteristics about WebRTC that make it appealing to businesses

We've been tracking the progress of WebRTC (real-time communication) since the API standard was first announced by Google two years ago, and in that time we've seen lots of predictions and promises about how this standard is going to disrupt the UC world. To make sense of these myriad views, it's important to understand two other business trends, namely BYOD (bring your own device) and the growing remote workforce.  BYOD may conjure up images of employees bringing their devices to work, but it's important to recognize that more and more work is happening outside the four walls of the business office. Although business owners want to accommodate employees' needs to work remotely and their desires to use their own smartphones and tablets to access email and other business applications, the need for secure and reliable voice and video communications remains imperative. Now more than ever, businesses need to collaborate with remote workers to achieve their business objectives. With these trends and business needs in mind, we can begin to see where WebRTC will have its greatest impact.

Following are two distinguishing characteristics about WebRTC that make it appealing to businesses that rely on remote voice and video communication with their employees and/or clients:

  1. It's inherently secure. Unlike traditional security applications that often require users to "accept" and install updates manually, many of the leading browsers automate that step. So, the next time you launch your favorite browser, you're opening the latest version of the browser - including all the latest bug fixes - without any extra steps on your part. As such, WebRTC being browser based supports only SRTP (secure real-time transport protocol) by default, which uses encryption and authentication to minimize the risk of denial of service attacks. The main premise for this decision is the fact that a call is private at all times, not an option that someone should have to select.
  2. It promotes stronger session authentication. Traditional video communications environments rely on third-party relay media servers to manage sessions in order to traverse firewalls. WebRTC establishes a peer-to-peer reliable session even through NAT's (Network Address Translation), therefore eliminating the need for third-party communications servers. This has traditionally been a problem for SIP-based VoIP systems.

While businesses are able to adopt traditional proprietary UC technologies that enable secure and reliable communications from within their video conferencing rooms, extending these capabilities to remote workers is where traditional business technologies fall short. Through its use of open standards, WebRTC has the potential to extend the features and benefits of traditional (i.e., proprietary) voice and video communication solutions to a much wider audience.

I was encouraged from the feedback I heard recently at the Enterprise Connect trade show, which included a well-attended WebRTC "Conference Within a Conference." Discussions around WebRTC did not focus on its cost, video quality, or speed, but rather on the transformative impact WebRTC could have on customer service, remote worker support, and B2B and B2C applications. Although this standard is still a little ways away from being ready for primetime, I'm encouraged by the fact that those most interested in adopting it are focusing on what WebRTC is going to be most helpful for, which is driving the traditional UC experience beyond the four walls of the enterprise. For more information and insights on WebRTC, be sure to check out our free white paper titled, "3 Things You Need to Know About WebRTC."

More Stories By Vishal Brown

Vishal Brown is vice president of professional services for Yorktel, a worldwide provider of UCC, cloud and video managed services, including enterprise-grade videoconferencing-as-a-service, unified communications and collaboration. For more information, visit www.yorktel.com.

@ThingsExpo Stories
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....