|By Archie Hendryx||
|June 27, 2014 08:00 AM EDT||
Archie Hendryx looks at the benefits and challenges of managing multiple IT components through a single support solution
Many public sector organisations are not changing their ICT legacy systems. As a result, they face increasing number of inefficiencies and challenges. These issues can nevertheless be overcome, and performance increased, by managing these legacy systems within a converged infrastructural environment. This approach can also reduce the risks associated with legacy systems, such as security, missing functionality, increased complexity and operational expenditure.
Converged infrastructure simplifies support as it packages multiple IT components from different vendors into one single, optimised computing solution. So it offers end-to-end support unlike reference architectures, which require organisations to deal with a multitude of disparate vendors to gain support. Converged infrastructure removes the need to manage multiple upgrade cycles, offers pre-tested interoperability and release management resources. It enables organisations to centralize the management of IT resources.
A converged infrastructure has pre-configured and pre-tested configurations while reference architectures follow certain guidelines. Converged infrastructures tend to have defined scalability. Reference architectures are completely flexible but they have no defined performance boundaries, making it less predictable than a converged infrastructure.
The components of a converged infrastructure include servers, data storage devices, networking equipment, software for IT infrastructure management, automation and orchestration. A converged infrastructure can be used as a platform for private, hybrid and public cloud computing services: e.g. infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and software-as-a-service (SaaS).
The journey towards operating converged infrastructure should begin by establishing a business case: both technical and commercial goals and objectives such as the ability to deploy new products and services to market much faster than a traditional IT model all so often permits. Reliability, data security and a reduction in infrastructural complexity will no doubt be at the core of your proposition. There may be a number of other factors in play, and many of these could point you towards developing a converged cloud infrastructure because it delivers efficiency, reduces complexity without reducing security.
Tips to improve performance
1. Restructure your complex and disparate IT technology-focused silos to a centralised, streamlined and service-oriented converged infrastructure team that will be able to do a lot more a lot quicker. Traditional designs are based on in house and siloed expertise that inevitably introduce risk as success depends on this expertise being shared and correlated between teams prior to building the infrastructure.
Speed to deployment and agility is a key factor with converged infrastructure where new project rollouts can be reduced from months to days. To enhance this, a model that includes a capacity on demand buffer model should be looked at. This enables the public sector to have additional inventory installed in their converged infrastructure for unplanned growth and projects, where the payment of such inventory is only made once it's consumed. This consequently reduces project delivery times drastically.
Another key factor is the support model, which should provide a single and seamless model. Instead of a dial in number that ultimately sends you to various departments for all the infrastructure components, the support model should be set up to manage and maintain the single product, namely the converged infrastructure. This will consequently reduce the mean time to resolution for the public sector considerably if and when any issues arise.
2. Prepare for simplified operations. Converged infrastructure offers the opportunity to simplify and centrally monitor your workloads and capacity management as well as application performance.
3. Look to fully virtualise your environment. Converged infrastructures can enable you to immediately consolidate and virtualise your workloads. This provides the flexibility to seamlessly move resources from one virtual machine to another and also avoid vendor lock in should you decide to move to another platform at a later date. Legacy systems can often cause headaches, but with a converged cloud infrastructure an opportunity arises to gain a highly virtualised, optimised, secure and a highly available but also stable platform that will improve performance while enhancing existing services.
4. Plan for data protection. Accidental data loss is perceived as the biggest security threat to public sector organisations so a backup and recovery solution that comes pretested and pre-integrated with your converged infrastructure should be a serious consideration.
5. Prepare to streamline your security policies. Converged Infrastructures offer the ability to enhance security controls and increase compliance while still offering the benefits associated with cloud. For example instead of complex and costly deployments of physical security infrastructure, virtualised appliances and enterprise software security suites offer the same features but with the added agility of being virtualised.
6. Implement a disaster recovery solution. Converged infrastructures offer the ability to quickly standardise the platform specifications between two sites as well as shift away from complex, convoluted and manual failover methods. With pretested and pre-integrated disaster recovery and avoidance solutions, failover and failback processes can be automated tasks that mitigate risk and reduce OPEX costs being introduced when protecting against a disaster.
7. Initiate a private cloud strategy. A converged infrastructure removes a lot of the infrastructure challenges associated with deploying a private cloud and offers a standardised and optimised platform that can allow you to focus on designing service catalogues, blueprints, chargeback, billing, approval processes etc. By implementing an integrated self-service provisioning model, the converged infrastructure enables a Private Cloud to be quickly deployed allowing workloads and resources to be provisioned and allocated in minutes.
8. Include a strategy to accommodate a software defined data centre (SDDC) approach. Converged infrastructure offerings are already incorporating solutions that enable a SDDC that consequently help free up even more administration time and resources. SDDC extends the benefits of virtualisation by incorporating orchestration, automation and management to core components enabling IT admin to become proactive and subsequently innovative.
Additionally the load sharing and balancing of resources within converged infrastructures and SDDC models allows for higher efficiency and utilisation as well as streamlined infrastructure scalability enabling the business to meet future and unplanned demands in a seamless manner.
The higher availability and testable disaster recovery solutions also allow the business to safeguard against the unnecessary costs and fines associated with unplanned downtime. Ultimately the streamlining of manual and complex processes into functions that are automated and orchestrated allows the business to focus on new initiatives and application delivery and consequently forget about the infrastructure that supports them.
9. Establish new internal architectural and compliance standards that cater for converged infrastructure. Instead of having to design, document and adhere to standards for every single component within a traditional infrastructure, converged infrastructures are a comprehensive product. This simplifies internal processes considerably as the standardisation, design, integration, security, availability, support and maintenance of converged infrastructures are already catered for by the vendor.
A converged infrastructure should incorporate a release certification matrix that validates all of the patches, maintenance and upgrades of all of the product's components throughout its lifecycle. To ensure this compliance an API that can scan, validate, present and monitor the infrastructure as a whole is a necessity. Unless a converged infrastructure includes this it ultimately remains a well-marketed collection of components that will offer little if any advantage over a traditional infrastructure.
Furthermore the converged infrastructure offering should include quality assurance that fully tests and validates all software updates for security and availability vulnerabilities consequently reducing ongoing risks. This will allow public sector organisations to extend their capabilities by integrating additional security and compliance controls to meet their objectives. The key here is that security and high availability is built in at the outset rather than added as an afterthought, ensuring the confidentiality, integrity and availability of the business infrastructure.
10. Simplify process management. Change management, incident management, asset management etc. are all processes that can be significantly simplified with a converged infrastructure offering and in most cases automated. For example asset management becomes simplified in that the configuration management database input now replaces thousands of complex components with a single entity that has all of its components supported by a single vendor as a single product. Additionally monitoring, alerting, logging, maintenance, patching and upgrading procedures can all be automated with converged infrastructure, mitigating the risk associated with manual tasks.
With traditional deployments you need to keep patches and firmware up to date with multiple vendors, components and devices which requires internal IT to assess the criticality of each patch and relevance to each platform as well as validate firmware compatibility with other components. This requires costly mirrored Production Test Labs and then also having rollback mechanisms if there are any issues.
Coupled with these risks, the multiple vendors needed to support a traditional infrastructure lead to prolonged resolution times when issues occur. Logging a support call for a traditional infrastructure first needs the identification of who is responsible: this might be the storage vendor, the networking company, the hypervisor or the server manufacturer.
Archie Hendryx is Principal vArchitect at converged infrastructure supplier VCE
Original article taken from Public Technology Magazine.
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Sep. 3, 2015 02:45 PM EDT Reads: 378
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Sep. 3, 2015 02:30 PM EDT Reads: 506
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be.
Sep. 3, 2015 02:30 PM EDT
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Sep. 3, 2015 02:30 PM EDT Reads: 958
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on demos and comprehensive walkthroughs.
Sep. 3, 2015 02:15 PM EDT Reads: 412
Containers are not new, but renewed commitments to performance, flexibility, and agility have propelled them to the top of the agenda today. By working without the need for virtualization and its overhead, containers are seen as the perfect way to deploy apps and services across multiple clouds. Containers can handle anything from file types to operating systems and services, including microservices. What are microservices? Unlike what the name implies, microservices are not necessarily small, but are focused on specific tasks. The ability for developers to deploy multiple containers – thous...
Sep. 3, 2015 02:00 PM EDT Reads: 129
Contrary to mainstream media attention, the multiple possibilities of how consumer IoT will transform our everyday lives aren’t the only angle of this headline-gaining trend. There’s a huge opportunity for “industrial IoT” and “Smart Cities” to impact the world in the same capacity – especially during critical situations. For example, a community water dam that needs to release water can leverage embedded critical communications logic to alert the appropriate individuals, on the right device, as soon as they are needed to take action.
Sep. 3, 2015 01:30 PM EDT
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, will introduce the technologies required for implementing these ideas and some early experiments performed in the Kurento open source software community in areas ...
Sep. 3, 2015 01:15 PM EDT Reads: 102
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Sep. 3, 2015 01:00 PM EDT Reads: 366
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
Sep. 3, 2015 12:30 PM EDT Reads: 282
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so they don't have to be replaced and are instantly converted to become smart, connected devices.
Sep. 3, 2015 12:00 PM EDT Reads: 248
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts, GM of Platform at FinancialForce.com, will discuss the value of business applications on wearable ...
Sep. 3, 2015 10:45 AM EDT
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Sep. 3, 2015 10:00 AM EDT Reads: 279
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Sep. 3, 2015 10:00 AM EDT Reads: 1,601
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Sep. 3, 2015 09:30 AM EDT Reads: 201
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
Sep. 3, 2015 09:30 AM EDT Reads: 208
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Sep. 3, 2015 09:30 AM EDT Reads: 650
Manufacturing connected IoT versions of traditional products requires more than multiple deep technology skills. It also requires a shift in mindset, to realize that connected, sensor-enabled “things” act more like services than what we usually think of as products. In his session at @ThingsExpo, David Friedman, CEO and co-founder of Ayla Networks, will discuss how when sensors start generating detailed real-world data about products and how they’re being used, smart manufacturers can use the data to create additional revenue streams, such as improved warranties or premium features. Or slash...
Sep. 3, 2015 09:15 AM EDT
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Sep. 3, 2015 08:30 AM EDT Reads: 317
The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
Sep. 3, 2015 07:45 AM EDT Reads: 106