|By Archie Hendryx||
|June 27, 2014 08:00 AM EDT||
Archie Hendryx looks at the benefits and challenges of managing multiple IT components through a single support solution
Many public sector organisations are not changing their ICT legacy systems. As a result, they face increasing number of inefficiencies and challenges. These issues can nevertheless be overcome, and performance increased, by managing these legacy systems within a converged infrastructural environment. This approach can also reduce the risks associated with legacy systems, such as security, missing functionality, increased complexity and operational expenditure.
Converged infrastructure simplifies support as it packages multiple IT components from different vendors into one single, optimised computing solution. So it offers end-to-end support unlike reference architectures, which require organisations to deal with a multitude of disparate vendors to gain support. Converged infrastructure removes the need to manage multiple upgrade cycles, offers pre-tested interoperability and release management resources. It enables organisations to centralize the management of IT resources.
A converged infrastructure has pre-configured and pre-tested configurations while reference architectures follow certain guidelines. Converged infrastructures tend to have defined scalability. Reference architectures are completely flexible but they have no defined performance boundaries, making it less predictable than a converged infrastructure.
The components of a converged infrastructure include servers, data storage devices, networking equipment, software for IT infrastructure management, automation and orchestration. A converged infrastructure can be used as a platform for private, hybrid and public cloud computing services: e.g. infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) and software-as-a-service (SaaS).
The journey towards operating converged infrastructure should begin by establishing a business case: both technical and commercial goals and objectives such as the ability to deploy new products and services to market much faster than a traditional IT model all so often permits. Reliability, data security and a reduction in infrastructural complexity will no doubt be at the core of your proposition. There may be a number of other factors in play, and many of these could point you towards developing a converged cloud infrastructure because it delivers efficiency, reduces complexity without reducing security.
Tips to improve performance
1. Restructure your complex and disparate IT technology-focused silos to a centralised, streamlined and service-oriented converged infrastructure team that will be able to do a lot more a lot quicker. Traditional designs are based on in house and siloed expertise that inevitably introduce risk as success depends on this expertise being shared and correlated between teams prior to building the infrastructure.
Speed to deployment and agility is a key factor with converged infrastructure where new project rollouts can be reduced from months to days. To enhance this, a model that includes a capacity on demand buffer model should be looked at. This enables the public sector to have additional inventory installed in their converged infrastructure for unplanned growth and projects, where the payment of such inventory is only made once it's consumed. This consequently reduces project delivery times drastically.
Another key factor is the support model, which should provide a single and seamless model. Instead of a dial in number that ultimately sends you to various departments for all the infrastructure components, the support model should be set up to manage and maintain the single product, namely the converged infrastructure. This will consequently reduce the mean time to resolution for the public sector considerably if and when any issues arise.
2. Prepare for simplified operations. Converged infrastructure offers the opportunity to simplify and centrally monitor your workloads and capacity management as well as application performance.
3. Look to fully virtualise your environment. Converged infrastructures can enable you to immediately consolidate and virtualise your workloads. This provides the flexibility to seamlessly move resources from one virtual machine to another and also avoid vendor lock in should you decide to move to another platform at a later date. Legacy systems can often cause headaches, but with a converged cloud infrastructure an opportunity arises to gain a highly virtualised, optimised, secure and a highly available but also stable platform that will improve performance while enhancing existing services.
4. Plan for data protection. Accidental data loss is perceived as the biggest security threat to public sector organisations so a backup and recovery solution that comes pretested and pre-integrated with your converged infrastructure should be a serious consideration.
5. Prepare to streamline your security policies. Converged Infrastructures offer the ability to enhance security controls and increase compliance while still offering the benefits associated with cloud. For example instead of complex and costly deployments of physical security infrastructure, virtualised appliances and enterprise software security suites offer the same features but with the added agility of being virtualised.
6. Implement a disaster recovery solution. Converged infrastructures offer the ability to quickly standardise the platform specifications between two sites as well as shift away from complex, convoluted and manual failover methods. With pretested and pre-integrated disaster recovery and avoidance solutions, failover and failback processes can be automated tasks that mitigate risk and reduce OPEX costs being introduced when protecting against a disaster.
7. Initiate a private cloud strategy. A converged infrastructure removes a lot of the infrastructure challenges associated with deploying a private cloud and offers a standardised and optimised platform that can allow you to focus on designing service catalogues, blueprints, chargeback, billing, approval processes etc. By implementing an integrated self-service provisioning model, the converged infrastructure enables a Private Cloud to be quickly deployed allowing workloads and resources to be provisioned and allocated in minutes.
8. Include a strategy to accommodate a software defined data centre (SDDC) approach. Converged infrastructure offerings are already incorporating solutions that enable a SDDC that consequently help free up even more administration time and resources. SDDC extends the benefits of virtualisation by incorporating orchestration, automation and management to core components enabling IT admin to become proactive and subsequently innovative.
Additionally the load sharing and balancing of resources within converged infrastructures and SDDC models allows for higher efficiency and utilisation as well as streamlined infrastructure scalability enabling the business to meet future and unplanned demands in a seamless manner.
The higher availability and testable disaster recovery solutions also allow the business to safeguard against the unnecessary costs and fines associated with unplanned downtime. Ultimately the streamlining of manual and complex processes into functions that are automated and orchestrated allows the business to focus on new initiatives and application delivery and consequently forget about the infrastructure that supports them.
9. Establish new internal architectural and compliance standards that cater for converged infrastructure. Instead of having to design, document and adhere to standards for every single component within a traditional infrastructure, converged infrastructures are a comprehensive product. This simplifies internal processes considerably as the standardisation, design, integration, security, availability, support and maintenance of converged infrastructures are already catered for by the vendor.
A converged infrastructure should incorporate a release certification matrix that validates all of the patches, maintenance and upgrades of all of the product's components throughout its lifecycle. To ensure this compliance an API that can scan, validate, present and monitor the infrastructure as a whole is a necessity. Unless a converged infrastructure includes this it ultimately remains a well-marketed collection of components that will offer little if any advantage over a traditional infrastructure.
Furthermore the converged infrastructure offering should include quality assurance that fully tests and validates all software updates for security and availability vulnerabilities consequently reducing ongoing risks. This will allow public sector organisations to extend their capabilities by integrating additional security and compliance controls to meet their objectives. The key here is that security and high availability is built in at the outset rather than added as an afterthought, ensuring the confidentiality, integrity and availability of the business infrastructure.
10. Simplify process management. Change management, incident management, asset management etc. are all processes that can be significantly simplified with a converged infrastructure offering and in most cases automated. For example asset management becomes simplified in that the configuration management database input now replaces thousands of complex components with a single entity that has all of its components supported by a single vendor as a single product. Additionally monitoring, alerting, logging, maintenance, patching and upgrading procedures can all be automated with converged infrastructure, mitigating the risk associated with manual tasks.
With traditional deployments you need to keep patches and firmware up to date with multiple vendors, components and devices which requires internal IT to assess the criticality of each patch and relevance to each platform as well as validate firmware compatibility with other components. This requires costly mirrored Production Test Labs and then also having rollback mechanisms if there are any issues.
Coupled with these risks, the multiple vendors needed to support a traditional infrastructure lead to prolonged resolution times when issues occur. Logging a support call for a traditional infrastructure first needs the identification of who is responsible: this might be the storage vendor, the networking company, the hypervisor or the server manufacturer.
Archie Hendryx is Principal vArchitect at converged infrastructure supplier VCE
Original article taken from Public Technology Magazine.
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Sep. 28, 2016 07:00 PM EDT Reads: 1,620
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Sep. 28, 2016 06:45 PM EDT Reads: 4,145
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
Sep. 28, 2016 06:30 PM EDT Reads: 3,094
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
Sep. 28, 2016 06:15 PM EDT Reads: 265
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
Sep. 28, 2016 06:00 PM EDT Reads: 1,767
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Sep. 28, 2016 05:15 PM EDT Reads: 229
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
Sep. 28, 2016 05:15 PM EDT Reads: 230
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
Sep. 28, 2016 05:00 PM EDT Reads: 1,719
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
Sep. 28, 2016 04:45 PM EDT Reads: 366
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
Sep. 28, 2016 04:30 PM EDT Reads: 2,806
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
Sep. 28, 2016 03:15 PM EDT Reads: 364
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
Sep. 28, 2016 03:15 PM EDT Reads: 1,310
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Sep. 28, 2016 03:00 PM EDT Reads: 3,870
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
Sep. 28, 2016 02:45 PM EDT Reads: 1,744
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Sep. 28, 2016 02:30 PM EDT Reads: 2,926
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Sep. 28, 2016 02:30 PM EDT Reads: 3,329
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Sep. 28, 2016 02:00 PM EDT Reads: 4,423
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
Sep. 28, 2016 01:57 PM EDT Reads: 298
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Sep. 28, 2016 01:23 PM EDT Reads: 305
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
Sep. 28, 2016 01:00 PM EDT Reads: 1,113