|By Michael Williams||
|August 10, 2014 11:00 AM EDT||
As software consumers, we've become spoiled with the number of choices there are when it comes to open source and freeware. There are so many technologies and vendors out there shouting for attention that you don't often have to look long to find a usable solution. When you're on the other side of the relationship, this means that consumers (in this case, developers) aren't necessarily going to come running because you released new software. You have to find a way to get their attention. One solution is to build, grow and sustain a community.
By building an active community, you can enhance an open source project in several different ways:
- An actively engaged community can provide valuable feedback and can help the development team improve on features, or include ones they may not have considered.
- An active community can push forward the adoption of a project far more rapidly than you could on your own. Developers posting on sites and talking about your work will draw in others. This peer-to-peer support model enables you to be successful far more quickly.
- You can also structure your community to put yourself in a strong position to crowd source skills, such as improving the applicability of a product into diverse areas.
A Community Approach Gives You a Route to Roadmaps
Open source has gotten to a point where it is a trusted vehicle. It encapsulates the power of distributed peer review and transparency to create secure, quality software that can be developed faster and at a lower cost than the development of traditional commercial products.
Why has this trust developed? Because there is a certain trust to be found in being able to see the source code. Even if you never get your hands dirty yourself, it's nice to know that you could.
As a matter of fact, Actuate runs contests for some plug-ins and the product started to move towards Big Data before it really got on the radar, because people were asking for it in our open source community. One of our community's developers wrote a mongoDB extension for a contest before we'd even seen the need for one. That helped push us to start thinking about partnering with Big Data companies to create BIRT ODA connectors for some of the more popular platforms.
A key advantage of an active open source community is it can help you understand the product's requirements in the wider world and help you put in place an achievable and maintainable roadmap to drive forward.
So Where Do You Start?
This all might sound great, but the 1636.4 bitcoin question is how do you build a successful open source community and keep the momentum going?
The first question you have to ask yourself is: What are the most important things you need to do to drive community for your open source project? From a sharing perspective this will depend on what kind of license you opt to choose as to whether you are going to build a small, vibrant community - or the largest community you can.
The license defines the responsibilities placed on third parties in your community, so ensuring you have the right license to sustain the project in the way you choose is essential. Some open source licenses are very permissive, others can be very restrictive. Because of this difference, developers must pay close attention to the licenses of the different software they're using, so I can't stress enough how important this aspect is to the adoption of your product.
You must also give your project a clear value. Remember, just because it says open source on the tin, it doesn't mean other developers will rush to open it. So product design, the APIs, openness and the applicability of that software for the kind of problems people are trying to solve are all key topics you must outline.
Finally you need to get the structure and the organization of the open source project right. If you don't get the foundation right on a house it will fall down. The same goes for an open source project. Make transparency your mantra. Transparency gives a community trust. Make sure you highlight who is behind the project, the variety of ways developers can get involved in the project, what commitment is expected, how the QA and the release process will work, and be sure to open up the roadmap.
You also need to be clear on who is looking at the project. Some will visit because they want free software and want to find out how it works, others will climb aboard because they think it is a project worth supporting - something that can change their world or even THE world. It is these developers who will evangelize for you.
Developers are investing their time in your project, so they need to have a clear picture of how you envision it taking shape. Your vision and their vision should be on and the same, if you are running an effective, engaged community.
The Importance of Senior Management Backing
Even today you might be surprised by the fact that some people just can't put ‘business' and ‘open source' into one sentence. But the reality is that a huge business economy has grown up around the ethos of open source, even to the point that Tesla recently made their code open source. We can see interaction between open source communities and companies commercializing products developed with their input.
Senior management of the project sponsor company has to be clear that open source isn't a business model in itself - it is a way of developing and distributing software, and it is growing in importance. Any business model built around the concept of open source will affect the community and this must be appreciated internally. Senior management must understand why the community is important, what the benefits are and that their interests and concerns are satisfied. An active community has strength in numbers and, if not inspired, community interest will flail, or worse. Bored developers who don't find continually refreshed relevance in your community will vote with their feet.
Set up metrics to track interest. How many developers visit the site? How many sign up? Once signed up how many get actively involved? By producing statistics, you can report back to the executive team on how there is a real link between the growth of the community and the growth in the number of projects springing up around the commercial software.
Building Blocks in Place - Now Grow It
You have launched your community; your next job is to develop it. Get the message out. Ensure that you find developers that will evangelize your project, be it through blogs, social media or presenting at trade shows. Whether they are employees or just members of the community, your evangelists are the folks who will engage your community on a daily basis, allowing for communication with the development team about what direction the community is heading in, and plan how to keep the product heading in that direction.
Make sure your message is clear on your website. You must explain to developers what the project is all about, why they should find it interesting and what skills they can bring to the party. When all of this is clear, developers will feel comfortable sharing your project as a way to help others when the chance arrives. Word of mouth can be a wonderful and powerful thing if you've done everything right.
Don't forget developers like to get their hands dirty, so build tutorials and examples or APIs - and get them out there to be found.
Make sure you have someone on hand to support early adopters. Developers need to be able to connect quickly with internal experts to help with any initial hurdles they may come up against. Initially you will need to run discussion groups and forums, but as your community grows the members will start answering questions for other members. To work with it, the initial users need to know how it works, so communication with these folks is very important.
Cross Pollination Is Key
As long as the product is new and interesting, you will get lots of developers interested in your product and talking about the technology. The thing to watch out for is the steep slope on the other side of the peak. Once your project loses its ‘new' gloss, you will get interest shifting to newer technologies. How do you stay relevant?
Cross pollination will help here. First, set up an outreach program to other communities, have cross-postings, and share information. Partnerships can help keep the momentum going. By linking up you become bigger and stronger and you bring new blood on board.
Secondly, capture the interest of your developers by talking about new cases with new technology. The Internet of Things is hot right now. Recently, we combined forces with Eurotech to provide an end-to-end people counting and environment monitoring system using sensors, Raspberry Pis, and BIRT. We were able to take live sensor data and other data from multiple sources and visualize it in a dashboard allowing meaningful correlations to be made. This has been a huge attention grabber for us, so look at partnering with some companies in this space or other hot spaces to spotlight the usage of your product. Make sure you communicate these new and interesting use cases in the form of presentations and short videos. Place them on YouTube, iClips and Google. By reaching out to developers through these types of methods, you can you will grow the community and retain interest.
Keep Stoking the Fire
Once your open source community is thriving, don't let the fire go out. It's important to ensure that the product fits in on an on-going basis. People are not going to build for something that they think is unnecessary. Of course there will be some member fatigue and drop off along the way, but if you continually engage with your developers - retention will be healthy and new ones will join. Sharing is hard work and requires energy, discipline and commitment. But the results can be phenomenal.
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Mar. 30, 2017 12:00 PM EDT Reads: 2,691
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...
Mar. 30, 2017 11:15 AM EDT Reads: 3,580
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Mar. 30, 2017 10:30 AM EDT Reads: 1,882
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Mar. 30, 2017 10:15 AM EDT Reads: 2,450
SYS-CON Events announced today that SD Times | BZ Media has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and commercial UAV markets.
Mar. 30, 2017 10:00 AM EDT Reads: 4,565
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 30, 2017 08:00 AM EDT Reads: 4,601
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Mar. 30, 2017 06:00 AM EDT Reads: 3,188
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 30, 2017 04:45 AM EDT Reads: 3,410
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Mar. 30, 2017 04:15 AM EDT Reads: 2,298
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Mar. 30, 2017 02:15 AM EDT Reads: 4,202
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 30, 2017 01:30 AM EDT Reads: 2,687
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
Mar. 30, 2017 01:15 AM EDT Reads: 1,309
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
Mar. 30, 2017 12:15 AM EDT Reads: 3,690
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 29, 2017 09:30 PM EDT Reads: 2,521
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
Mar. 29, 2017 06:30 PM EDT Reads: 2,817
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 29, 2017 03:15 PM EDT Reads: 2,350
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
Mar. 29, 2017 02:30 PM EDT Reads: 3,959
SYS-CON Events announced today that Auditwerx will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Auditwerx specializes in SOC 1, SOC 2, and SOC 3 attestation services throughout the U.S. and Canada. As a division of Carr, Riggs & Ingram (CRI), one of the top 20 largest CPA firms nationally, you can expect the resources, skills, and experience of a much larger firm combined with the accessibility and attent...
Mar. 29, 2017 02:30 PM EDT Reads: 911
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Mar. 29, 2017 02:30 PM EDT Reads: 2,391
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 29, 2017 02:15 PM EDT Reads: 3,410