Welcome!

Linux Authors: Carmen Gonzalez, Roger Strukhoff, Trevor Parsons, Lori MacVittie, Peter Silva

Blog Feed Post

The Collegiate Cloud: An Interview with Ferris State University’s Amy Buse

Ferris State University (FSU) is an accredited state university located in Big Rapids, Michigan, offering multiple computing degree plans within its Business/Technology Consortium. The college serves more than 14,000 on- and off-campus students in the region.

 

I had the opportunity to sit down with Ferris State Professor Amy Buse to learn more about how the school has provided its students with cutting-edge cloud computing technology across a number of applications to better prepare them for their careers after graduation.

Jason: How did you discover Skytap, since it is not commonly used in education?

Amy: I found out about Skytap at Interop a couple years ago. I heard a speaker from the company and knew “I gotta go talk to this guy.” We had researched a lot of other vendors but nobody else had the ability to allow our students install the operating system themselves on bare metal, and not build the cost of the operating system into the charge of each system. As an educational institution, we have flat fee access to unlimited licenses of Windows and other software packages, so we don’t need to have OS licensing fees rolled into each image.

I was teaching a Linux class off-campus, and we would need to remote desktop into the workstations and VMs back in the classroom of the main campus. It was a huge hassle if something happened to the computers back in the lab, or there was a connection problem. So I went to my administration and said if we are going to continue doing off-campus learning, we need a better way.

Jason: What programs are using Cloud labs?

Amy: We teach three programs off campus using Skytap:

  • CIS (computer information systems) students who grow up to be programmers and systems analysts on the software side.
  • CIT (computer information technology) students who grow up to be server and network administrators and; 
  • ISI (information security & intelligence) students who learn to harden servers, but they are more on the forensic side - proving what happened after a problem

In ISI they will set up a lab and have students with labs spin them up and try to attack each other. Our first question to Skytap as a vendor was “can we hurt you?” But some particular thing we did in our first semester caused Skytap to take a new look at one of their access policies!

There’s also an HVAC (Heating Ventilation Air Conditioning) off-campus program, and when they found out what we were doing with labs they let students connect their Skytap environment to simulate their interface with Johnson Controls equipment that operates heating and air conditioning systems on site.

Jason: Is usage of Skytap growing in the organization?

Amy: There’s certainly potential for more usage of Skytap in other labs, but we need to consider who funds our capacity – I only have funding secured for business technology programs, so I am not advertising it broadly to other departments. But we talk quite a lot about it among our faculty. The professors that use Skytap a lot are very, very happy with it.

Some people say “you could just set up your own VMs in a data center” but it is the user experience of Skytap on top of the hypervisor that makes it phenomenal. It is easy to take one lab machine, configure it the way we want it, with all the software on it, and then automatically stamp one out per student with a discrete URL. Before that, there was no way to do that.

We have to support ourselves – as technology faculty we are responsible for our systems. So we were maintaining our own lab machines at the main campus, and we had to tell students when and when not to remote in because of other student needs, so there were no conflicts.

Now our students don’t have to fit work time into the 5-7pm lab slot after the class. They don’t even worry about limited access to a remote desktop. They have availability to study or do their homework at any time.

Jason: What was the existing lab environment like?

Amy: On campus, we’d have some desktop computers in a lab running VMware, where students could create their virtual machines. In our off-campus class we have some Mac laptops, so teachers would start the class, students would get the shared laptops out of the closet and work on them, and then they’d need to put them right back in the closet at the end of the lesson. This meant students had no ability to actually use the tools and do hands-on homework.

A few students had their own laptops they could set up with the system, but then that would become a huge burden on faculty to support those configurations. The faculty could sometimes spend 10 weeks out of a 15-week semester before they were done troubleshooting the students’ systems.

We would rather have the training VMs available to run 24/7, so instead of remoting into computers on campus, the student could look at them any time and turn them on to do their homework.

So we were looking at the prospect of having to build our own remote training labs, with servers, VMs and software configurations updated and backed up. We’d be on our own in that process with little help from IT. The workload would have been unsupportable for our faculty, we’d all have to teach fewer classes to handle it. Plus procurement of everything could take a semester or more.

Jason: What would it take to do this yourself?

Amy: If we took the “build our own” route, we were estimating an additional equipment cost of at least $120,000 per year, just for the hardware. Add to that all the configuration and maintenance labor. We could communicate to the school that the conventional approach would still fall a great deal short of what we needed.

We are trying to put additional value numbers together, but there are approximately 550 business technology students per semester leveraging Skytap. The per-student cost of dev/test labs is sustainable at our current costs.

Jason: What are some of the use case scenarios?

Amy: Capture the Flag is an educational game we run, where each student has to create an entire infrastructure of VMs in Skytap, and use it to attack two other students’ labs.

In another IT management class, students had to learn how to build a system from the ground up, and then work with lab partner teams, where one would be in charge of configurations, and the lab partner would act as the sysadmin and make sure the work gets backed up. 

Jason: What were the administrative difficulties of getting this off the ground?

Amy: I initially brought the solution to FSU to address the limitations we were encountering in the technology labs, and made the business case for funding. 

Fortunately we had a VP of operations (Don Green, VP of Extended and International Operations) who wanted us to get into cloud services a few years ago, and wanted us to find a way to teach in the cloud. He has understood that we needed this approach and supported the funding of the project. We would have had a much more difficult time getting this new approach approved without a champion.

Because we were moving to cloud, we had a lot of questions about our students’ privacy. Just like the healthcare industry has HIPAA, we have FERPA (Federal Education Right to Privacy Act) that dictates how personal data about our students can be managed.  For instance, the data that a particular student takes a particular class, and their email address are protected by FERPA. 

So we are asked “What student data are you putting out there?” and we can honestly say “None.” The student never has a personal login, they are just getting to their virtual machines via a published URL. That made it easy to go forward.

Jason: Can students still cheat on their exams now?

Amy: Most students don’t have a login, they just use Skytap’s Published URL feature to get to their machines. In a couple of classes we did give students a login to the Skytap Cloud management dashboard, so they could build their configurations from the ground up. But we toggled the features in Skytap to keep it fair and prevent them from uploading or copying VMs and environments into their area.

Sometimes it’s hard for students to distinguish between latency in their network connection and the application itself. So inevitably you will hear some complaints about response times, but that is always a product of the quality of their network connection – if they’re using wifi in a crowded coffee shop rather than a solid connection.

Want to learn more about how Skytap helps eliminate classroom setup hassles with virtual training environments in the cloud? Click here! Or, start your own free trial, or request a custom demo for your unique use case today!

Read the original blog entry...

More Stories By Noel Wurst

I am the managing content editor at Skytap. Skytap provides SaaS-based dev/test environments to the enterprise. Our solution removes the inefficiencies and constraints that companies have within their software development lifecycle. As a result, our customers release better software faster. My aim is to publish engaging, thought provoking stories that revolve around agile enterprise applications and cloud-based development and testing.

@ThingsExpo Stories
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Noted IoT expert and researcher Joseph di Paolantonio (pictured below) has joined the @ThingsExpo faculty. Joseph, who describes himself as an “Independent Thinker” from DataArchon, will speak on the topic of “Smart Grids & Managing Big Utilities.” Over his career, Joseph di Paolantonio has worked in the energy, renewables, aerospace, telecommunications, and information technology industries. His expertise is in data analysis, system engineering, Bayesian statistics, data warehouses, business intelligence, data mining, predictive methods, and very large databases (VLDB). Prior to DataArchon, he served as a VP and Principal Analyst with Constellation Group. He is a member of the Boulder (Colo.) Brain Trust, an organization with a mission “to benefit the Business Intelligence and data management industry by providing pro bono exchange of information between vendors and independent analysts on new trends and technologies and to provide vendors with constructive feedback on their of...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how these devices generate enough data to learn our behaviors and simplify/improve our lives. What if we could connect everything to everything? I'm not only talking about connecting things to things but also systems, cloud services, and people. Add in a little machine learning and artificial intelligence and now we have something interesting...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. In his session at Internet of @ThingsExpo, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects.
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.