Click here to close now.

Welcome!

Linux Authors: Pat Romanski, Louis Evans, Jason Bloomberg, Aria Blog, Peter Silva

Related Topics: Cloud Expo, Java, Microservices Journal, Linux, Virtualization, Big Data Journal

Cloud Expo: Article

Increasing Demands of Hybrid-Cloud Models

Hybrid cloud models demand more infrastructure standardization, says global service provider Steria

The old model of just being an outsourcer or on-premises service provider is dead for many IT solutions providers. Instead, we’re all now in a hybrid world where will have some private-cloud solutions and multiple public clouds. The challenge is to have the right level of governance, and to be in a position to move the workloads, and adjust the workloads with the needs.

These words of wisdom come from European IT services provider Steria, which along with hundreds of its customers are charting a journey to hybrid cloud while maintaining control, automation, and reporting across all IT infrastructure.

To learn more about how services standardization leads to improved hybrid cloud automation, BriefingsDirect spoke to Eric Fradet, Industrialization Director at Steria in Paris. The discussion, at the recent HP Discover conference in Barcelona, is moderated by me, Dana Gardner, Principal Analyst at Interarbor Solutions.

Here are some excerpts:

Fradet: Steria is a 40-year-old service provider company, mainly based in Europe, with a huge location in India and also Singapore. We provide all types of services related to IT, starting from infrastructure management to application management. We help to develop and deploy new IT services for all our customers.

Gardner: How are your activities at Steria helping you better deliver the choice of cloud and software-as-a-service (SaaS) to your customers?

Fradet: That change may be quicker than expected. So, we must be in a position to manage the services wherever they’re from. The old model of saying that we’re an outsourcer or on-premises service provider is dead. Today, we’re in a hybrid world and we must manage that type of world. That must be done in collaboration with partners, and we share the same target, the same ambition, and the same vision.

Benefit, not a pain

The cloud must not be seen as disruptive by our customers. Cloud is here to accompany your transformation. It must be a benefit for them, and not a pain.

Fradet

A private solution should be the best as a starting point for some customers. The full public solution should be a target. We’re here to manage their journey and to define with the customer what is the best solution for the best need.

Gardner: And in order for that transition from private to public or multiple public or sourced-infrastructure support, a degree of standardization is required. Otherwise, it's not possible. Do you have a preferred approach to standardization?

Fradet: The choice of HP as a partner was based on two main criteria. First of all, the quality of the solution, obviously, but there are multiple good solutions on the market. The second one is the capacity with HP to have a smooth transition, and that means getting to the industrialization benefits and the economic benefits while also being open and interconnected with existing IT systems.

That's why the future model is quite simple. Our work is to know we have on-premises and physical remaining infrastructure. We will have some private-cloud solutions and multiple public clouds, as you mentioned. The challenge is to have the right level of governance, and to be in a position to move the workload and adjust the workloads with the needs.

We continue to invest deeply in ITSM because ITSM is service management.

Gardner: Of course, once you've been able to implement across a spectrum of hosting possibilities, then there is the task of managing that over time, being able to govern and have control.

Fradet: With HP, we have a layer approach which is quite simple. First of all, if you want to manage, you must control, as you mentioned. We continue to invest deeply in IT Service Management (ITSM) because ITSM is service governance. In addition, we have some more innovative solutions based on the last version of  Cloud Services Automation (CSA). Control, automate, and report remain as key whatever the cloud or non-cloud infrastructure.

Gardner: Of course, another big topic these days is big data. I would think that a part of the management capability would be the ability to track all the data from all the systems, regardless of where they’re physically hosted. Do you have a preference or have you embarked on a big-data platform that would allow you to manage and monitor IT systems regardless of the volume, and the location?

Fradet: Yes, we have some very interesting initiatives with HP around HAVEn, which is obviously one of the most mature big-data platforms. The challenge for us is to transform a technologically wonderful solution into a business solution. We’re working with our business units to define use-cases that are totally tailored and adjusted for the business, but big data is one of our big challenges.

Traditional approach

Gardner: Have you been using a more traditional data-warehouse approach, or are you not yet architecting the capability? Are you still in a proof-of-concept stage?

Fradet: Unfortunately, we have hundreds of data-warehouse solutions, which are customer-dedicated, starting from very old-fashioned level to operational key performance indicators (KPI) to advanced business intelligence (BI).

The challenge now is really to design for what will be top requirements for the data warehouse, and you know that there is a mix of needs in terms of data warehouses. Some are pure operational KPIs, some are analytics, and some are really big data needs. To design the right solution for the customer remains a challenge. But, we’re very confident that with HAVEn, sometime in 2014, we will have the right solution for those issues.

Gardner: Lastly, Eric, the movement toward cloud models for a lot of organizations is still in the planning stages. They are mindful of the vision, but they have also IT  housecleaning to do internally. Do you have any suggestions as to how to properly modernize, or move toward a certain architecture that would then give them a better approach to cloud and set them up for less risk and less disruption? What are some observations that you have had for how to prepare for moving toward a cloud model?

Cloud can offer many combinations or many benefits, but you have to define as a first step your preferred benefits.

Fradet: As with any transformation program, the cloud’s eligibility program remains key. That means we have to define the policy with the customer. What is their expectation -- time to market, cost saving, to be more efficient in terms of management?

Cloud can offer many combinations or many benefits, but you have to define as a first step your preferred benefits. Then, when the methodology is clearly defined, the journey to the cloud is not very different than from any other program. It must not be seen as disruptive, keeping in mind that you do it for benefits and not only for technical reasons or whatever.

So don't jump to the cloud without having strong resources below the cloud.

You may also be interested in:

More Stories By Dana Gardner

At Interarbor Solutions, we create the analysis and in-depth podcasts on enterprise software and cloud trends that help fuel the social media revolution. As a veteran IT analyst, Dana Gardner moderates discussions and interviews get to the meat of the hottest technology topics. We define and forecast the business productivity effects of enterprise infrastructure, SOA and cloud advances. Our social media vehicles become conversational platforms, powerfully distributed via the BriefingsDirect Network of online media partners like ZDNet and IT-Director.com. As founder and principal analyst at Interarbor Solutions, Dana Gardner created BriefingsDirect to give online readers and listeners in-depth and direct access to the brightest thought leaders on IT. Our twice-monthly BriefingsDirect Analyst Insights Edition podcasts examine the latest IT news with a panel of analysts and guests. Our sponsored discussions provide a unique, deep-dive focus on specific industry problems and the latest solutions. This podcast equivalent of an analyst briefing session -- made available as a podcast/transcript/blog to any interested viewer and search engine seeker -- breaks the mold on closed knowledge. These informational podcasts jump-start conversational evangelism, drive traffic to lead generation campaigns, and produce strong SEO returns. Interarbor Solutions provides fresh and creative thinking on IT, SOA, cloud and social media strategies based on the power of thoughtful content, made freely and easily available to proactive seekers of insights and information. As a result, marketers and branding professionals can communicate inexpensively with self-qualifiying readers/listeners in discreet market segments. BriefingsDirect podcasts hosted by Dana Gardner: Full turnkey planning, moderatiing, producing, hosting, and distribution via blogs and IT media partners of essential IT knowledge and understanding.

@ThingsExpo Stories
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and sim...
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud.
SYS-CON Events announced today that StorPool Storage will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. StorPool is distributed storage software that allows service providers, enterprises and other cloud builders to run data storage on standard x86 servers, instead of using expensive and inefficient storage arrays (SAN).
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carriers, thus providing a global perspective of the end-user experience. Site24x7 supports monitoring H...
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-critical systems. ISS has completed many successful projects in Healthcare, Commercial, Manufacturing, ...
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements around Unified Networks, Cloud Computing strategies, Virtualization around Software defined Data Ce...
SYS-CON Events announced today that Optimal Design, an Internet of Things solution provider, will exhibit at SYS-CON's Internet of @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Optimal Design is an award winning product development firm offering industrial design and engineering services to the consumer, medical, and defense markets.
SYS-CON Events announced today that Tufin, the market-leading provider of Security Policy Orchestration Solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. As the market leader of Security Policy Orchestration, Tufin automates and accelerates network configuration changes while maintaining security and compliance. Tufin's award-winning Orchestration Suite™ gives IT organizations the power and agility to enforce security policy across complex, multi-vendor enterprise networks. With more than 1...
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and easy to use. MangoApps has been named a "Market Leader" by Ovum Research and a "Cool Vendor" by Gartner...
SYS-CON Events announced today that Cloudian, Inc., the leading provider of hybrid cloud storage solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cloudian, Inc., is a Foster City, California - based software company specializing in cloud storage software. The main product is Cloudian, an Amazon S3-compliant cloud object storage platform, the bedrock of cloud computing systems, that enables cloud service providers and enterprises to build reliable, affordable and scalable cloud storage solu...
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
SYS-CON Events announced today that Creative Business Solutions will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Creative Business Solutions is the top stocking authorized HP Renew Distributor in the U.S. Based out of Long Island, NY, Creative Business Solutions offers a one-stop shop for a diverse range of products including Proliant, Blade and Industry Standard Servers, Networking, Server Options and Care Packs. As a trusted supplier, CBS guarantees quality controlled stock levels thanks to an Auto...
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Software Development, Product Management and Product Marketing, applied across Wireless, Unified Communic...
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to offer disruptive APIs to developers.
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
With IoT exploding, massive data will transform businesses with opportunities to monetize almost anything that can be measured. In this C-Level Roundtable Discussion at @ThingsExpo, Brendan O’Brien, Aria Systems Co-founder and Chief Evangelist, will lead an expert panel of consultants, thought leaders and practitioners who will look at these new monetization trends, discuss the implications, and detail lessons learned from their collective experience. Finally, the panel will point the way forward for enterprises who wish to leverage the resulting complex recurring revenue models, adding valu...
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...