Welcome!

Linux Containers Authors: Liz McMillan, Elizabeth White, XebiaLabs Blog, Dana Gardner, Yeshim Deniz

Related Topics: @DevOpsSummit, Java IoT, Microservices Expo, Linux Containers, Containers Expo Blog, @CloudExpo

@DevOpsSummit: Blog Post

Focusing on Business Transactions Is a Proven Best Practice [#DevOps]

So, what exactly is a Business Transaction?

In today’s software-defined business era, uptime and availability are key to the business survival. The application is the business. However, ensuring proper application performance remains a daunting task for their production environments, where do you start?

Enter Business Transactions.

By starting to focus on the end-user experience and measuring application performance based on their interactions, we can correctly gauge how the entire environment is performing. We follow each individual user request as it flows through the application architecture, comparing the response time to its optimal performance. This inside-out strategy allows AppDynamics to instantly identify performance bottlenecks and allows application owners to get to the root-cause of issues that much faster.
output_R1SFaZ

By becoming business transaction-centric application owners can ensure uptime and availability even within a challenging application environment. Business transactions give them the insight that’s required in order to react to quickly changing conditions and respond accordingly.

So, what exactly is a Business Transaction?

Simply: any and every online user request.

Consider a business transaction to be a user-generated action within your system. The best practice for determining the performance of your application isn’t to measure CPU usage, but to track the flow of a transaction that your customer, the end user, has requested.

It can be requests such as:

  • logging in
  • adding an item to a cart
  • checking out
  • searching for an item
  • navigating different tabs

Shifting your focus to business transactions completely changes the game in terms of your ability to support application performance.

Business Transactions and APM
Business Transactions equip application owners with three important advantages.

Knowledge of User Experience
If a business transaction is a “user-generated action,” then it’s pretty clear how monitoring business transactions can have a tremendous effect on your ability to understand the experience of your end user.

If your end user adds a book to a shopping cart, is the transaction performing as expected or is it taking 3 seconds longer? (And what kind of impact will that have on end users? Will they decide to surf away and buy books somewhere else, thus depriving your business of not just the immediate purchase but the potential loss of lifetime customer revenue?)

Monitoring business transactions gives you a powerful insight into the experience of your end user.

Service Assurance – the ability to track baseline performance metrics
AppDynamics hears from our clients all the time that it’s difficult to know what “normal” actually is. This is particularly true in an ever-changing application environment. If you try to determine normal performance by correlating code-level metrics – while at the same time reacting to frequent code drops – you will never get there.

Business transactions offer a Service Assurance constant that you can use for ongoing monitoring. The size of your environment may change and the number of nodes may come and go, but by focusing on business transactions as your ongoing metric, you can begin to create baseline performance for your application. Understanding this baseline performance is exactly what you need in order to understand whether your application is running as expected and desired, or whether it’s completely gone off the rails.

For example, you may have a sense of how your application is supposed to perform. But do you really know how it performs every Sunday at 6 p.m.? Or the last week of December? And if you don’t, how will you know when the application is deviating from acceptable performance? It’s figuring out “normal” in terms of days, weeks, and even seasons that you need to truly understand your application’s baseline performance.

Triage & Diagnosis – always knowing where to look to solve problems
Finally, when problems occur, business transactions prevent you from hunting through logs and swimming through lines of code. The transaction’s poor performance immediately shines a spotlight on the problem – and your ability to get to root cause quickly is dramatically improved.

If you’re tracking code-level metrics in a large environment instead of monitoring business transactions, the chances are that the fire you’re troubleshooting is going to roar out of hand before you’re able to douse it.

Summary
Application owners are under extraordinary pressure to incorporate frequent code changes while still being held responsible for 100% application uptime and performance. In a distributed and rapidly changing environment, meeting these high expectations becomes tremendously challenging.

A strong focus on business transactions becomes absolutely essential for maintaining application performance. Transaction-centric monitoring provides the basis for a stable performance assurance metric, it delivers powerful insights into user experience, and it ensures the ability to know where to hunt during troubleshooting.

The right APM solution can automate much of this work. It can help application owners identify and bucket their business transactions, as well as assist with triage, troubleshooting, and root cause diagnosis when transactions violate their performance baselines. In this way, business transactions are essential to ensuring the success of Developers, Operations, and Architects – anyone with a stake in application performance.

The post Focusing on Business Transactions is a Proven Best Practice written by appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By Jyoti Bansal

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@ThingsExpo Stories
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and 21st International Cloud Expo, which will take place in November in Silicon Valley, California.
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
In his session at @ThingsExpo, Sudarshan Krishnamurthi, a Senior Manager, Business Strategy, at Cisco Systems, will discuss how IT and operational technology (OT) work together, as opposed to being in separate siloes as once was traditional. Attendees will learn how to fully leverage the power of IoT in their organization by bringing the two sides together and bridging the communication gap. He will also look at what good leadership must entail in order to accomplish this, and how IT managers ca...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
In his session at @ThingsExpo, Steve Wilkes, CTO and founder of Striim, will delve into four enterprise-scale, business-critical case studies where streaming analytics serves as the key to enabling real-time data integration and right-time insights in hybrid cloud, IoT, and fog computing environments. As part of this discussion, he will also present a demo based on its partnership with Fujitsu, highlighting their technologies in a healthcare IoT use-case. The demo showcases the tracking of pati...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...