Welcome!

Linux Containers Authors: Yeshim Deniz, Pat Romanski, Elizabeth White, Liz McMillan, Vaibhaw Pandey

Related Topics: @DevOpsSummit, Linux Containers, FinTech Journal

@DevOpsSummit: Blog Post

Troubleshooting Based on Intuition By @AppDynamics | @DevOpsSummit [#DevOps]

Ops teams can now drill into the databases themselves to gain information

Stop Troubleshooting Based on Hunches and Intuition – ITOA Use Case #2

In the first installment of this series, I talked about why analytics matters for IT Operations teams and drilled into the first of five ITOA use cases — visualizing your environments. I described our flow map feature at length, which automatically maps the topology of the application environment so customers can understand the dependencies between application components.

In this post I’m going to focus on the second common ITOA use case, rapid troubleshooting.

Rapid troubleshooting

Once you can visualize the inter-dependencies inside your environment, the second common ITOA use case involves leveraging this visibility to solve operational problems. Being able to pinpoint root cause of an issue using data generated from your application environment is of the utmost importance for businesses whose livelihood depends on these types of applications. Typically Operations teams troubleshoot issues that arise using their instincts and knowledge of past events, however with AppDynamics’ unified monitoring approach, Operations teams can triage and isolate issues faster than ever before using a common view of application performance. Quickly knowing what an issue ISN’T is almost as valuable as knowing what it IS in these situations where every second counts.

AppDynamics offers multiple ways for customers to isolate and identify the root-cause of application performance issues in real-time. I’ll walk through some examples of how customers can discover root cause using several different views inside the Application Intelligence Platform starting the investigation on the front end, going through to the server side, and wrapping things up with the database backends.

Real-User Monitoring (RUM):

Customers can view the high-level real-user load and health by geography:

Screen Shot 2014-12-15 at 11.09.54 AM

By clicking on a geo, one can filter the data associated with just that geography.

Screen Shot 2014-12-15 at 11.10.03 AM

When viewing Browser RUM data, one can right click and view all browser snapshots from a particular region:

Screen Shot 2014-12-15 at 11.10.12 AM

These browser snapshots provide a wealth of information including the performance of the different components of the browser (like pages, AJAX requests, and iFrames), associated business transactions, and resource timing for the snapshot.

Screen Shot 2014-12-15 at 11.10.23 AM

Screen Shot 2014-12-15 at 11.10.40 AM

Screen Shot 2014-12-15 at 11.10.49 AM

When looking at Mobile RUM data, you can view network request snapshots to analyze what happened when the device called out to the application over the network…

Screen Shot 2014-12-15 at 11.10.58 AM

…and you can also view the crash dashboard to analyze crash trends…

Screen Shot 2014-12-15 at 11.11.09 AM

…and crash snapshots to see what was happening on the device at this particular point in time.

Screen Shot 2014-12-15 at 11.11.23 AM

Screen Shot 2014-12-15 at 11.11.32 AM

Server-side:

If the issue doesn’t appear to be related to the browser or device, AppDynamics gives users the ability to automatically drill downstream into the associated server side business transaction snapshots.
Screen Shot 2014-12-15 at 11.11.42 AM

By drilling down into the call graph, one can isolate the exact class, method, or web service that is a performance bottleneck for a particular user request:

Screen Shot 2014-12-15 at 11.11.51 AM

We also isolate the hot spots of this particular snapshot:

Screen Shot 2014-12-15 at 11.11.58 AM

And show things like top SQL calls that could potentially be slowing down the application from a database perspective:

Screen Shot 2014-12-15 at 11.12.07 AM

What was going on in the hardware and memory during this time? We automatically correlate and show those metrics too:

Screen Shot 2014-12-15 at 11.12.18 AM

Database Monitoring:

What if all signs point to an issue in the database as the root cause? AppDynamics also offers a database monitoring product module that provides granular visibility inside your database environment.

With our database monitoring product module, ops teams can now drill into the databases themselves to gain information about:

Detailed query analysis:
Screen Shot 2014-12-15 at 11.12.29 AM

Top query analysis:

Screen Shot 2014-12-15 at 11.12.38 AM

As you can see, the Application Intelligence Platform provides multiple ways for customers to leverage operational analytics to isolate issues and drill down to root cause from multiple dimensions. No matter where you start in the troubleshooting process, AppDynamics provides the flexibility to iterate quickly and drill up, down, and across the application environment, with all data automatically correlated, so Operations teams can find the root-cause as fast as possible.

In the next post, we’ll take a look at the third common ITOA use case — prioritizing issues and opportunities. If you’d like to try out the powerful troubleshooting capabilities of the Application Intelligence Platform, sign up for your free trial today and get started in minutes.

The post Stop troubleshooting based on hunches and intuition – ITOA use case #2 written by appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By AppDynamics Blog

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@ThingsExpo Stories
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.