Welcome!

Linux Containers Authors: Jignesh Solanki, Dana Gardner, Liz McMillan, Yeshim Deniz, Elizabeth White

Related Topics: @DevOpsSummit, Java IoT, Linux Containers

@DevOpsSummit: Blog Feed Post

So You Want to Buy Some APM | @DevOpsSummit #APM #DevOps

APM defines the approach and tool-sets that CSI uses while leveraging specific processes

So You Want to Buy Some APM - You Need Intelligent Contingencies
By Larry Dragich

This post originally appeared on LinkedIn.

Consider that the benefits derived from proactive monitoring do not necessarily come from just one tool, albeit tool selection is a key element, but it is not the only one. “A fool with a tool is still a fool” – Grady Booch.

Listening to what your business partners need from an application perspective and then delivering on that within a tight timeline and a modest budget can create challenging opportunities for any IT Manager. 

Think about how extensible your APM solution should be.  If it is flexible enough to integrate ubiquitously, and dynamic enough to be configured rapidly, then you will be poised for expansion and ready to begin monitoring anything that comes your way.

Intelligent Contingencies
Focusing on the integration touch points with existing ITSM processes will help anchor a thoughtful APM solution into the IT culture.  A look into ITIL’s Continual Service Improvement (CSI) model and the Application Performance Management (APM) framework indicates they are both focused on improvement. I see them as being two sides of the same coin.

APM defines the approach and tool-sets that CSI uses while leveraging specific processes in Service Design, Service Transition, and Service Operation.  Within the CSI model there are certain ITIL processes that weave themselves in and through the APM methodology that create a fabric of continuous improvement for application performance.

The Incident Management Process is one of these threads and is germane to a successful APM strategy. This process is focused on going from red to green and has an immediate benefit when APM event flow is integrated directly into it.

Here, I’ve listed three elements to consider when outlining an Enterprise Monitoring Strategy which includes integration of an APM Framework.

Build an Automation Center
Integrate, Correlate, and Automate
— Consider that it is the correlation of events and the amalgamation of metrics that bring value to the business by way of real-time reporting, and it’s the way the business interprets the accuracy of those metrics that determines your success.

It is also the automation of alerts into actionable incidents, for the support engineers, to quickly troubleshoot issues that provides value to IT.

If an event occurs and no one sees it, believes it, or takes action on it, APM’s value can be severely diminished and you run the risk of owning “shelfware.” – L.Dragich, APM Digest June 2012

Look to customize how you use the APM framework for the business needs you are trying to support, and then integrate that output into your existing ITSM /ITIL processes where you have the biggest need.

Get Your Ops Team Involved
Development and Operations view APM in a slightly different light, largely because it is a concept that consists of multiple complementary approaches for addressing issues surrounding application performance. Understanding the different requirements for Dev and Ops is one of the key elements needed for APM adoption to take off in both areas.

One important distinction to make is that in our situation, the Incident Management, Problem Management, and Change Management processes were already established in the culture for a year prior to implementing an APM solution. This allowed us to integrate right into the Incident Management process, allowing for some quick wins once we got the automation and event correlation in place.

Create a Feedback Loop
It is not necessarily the number of features or technical stamina of each monitoring tool to process large volumes of data that will make an APM implementation successful; it’s the choices you make in putting them together.

When an event occurs, be prepared to answer the question; what does normal look like?  Operationally there are things you may not want to think about all of the time (e.g. standard deviations, averages, percentiles, etc.), but you have to think about them long enough to create the most accurate picture possible.

Creating an amplified feedback loop between Development and Operations (one of the core tenets of DevOps) to communicate the subtleties in each environment.will help facilitate quick wins and build trust across the silos.

Once you build awareness in the organization that you have a bird’s eye view of the technical landscape and the ability to monitor the ecosystem of each application (as an ecologist), people become more meticulous when introducing new elements into the environment. They know you are watching, taking samples, and keeping a scorecard on successful deployments and operational stability.

Conclusion
It’s important to consider however, that with the abundance of monitoring tools available in the market, you don’t buy APM, you develop it as a strategy and then acquire the tools you need to realize the vision. Using APM as a cornerstone to a well thought out Enterprise Monitoring strategy will allow organizations to support the speed for Development without compromising the stability for Operations, improving the Customer Experience.

The post So You Want to Buy Some APM – You Need Intelligent Contingencies appeared first on Application Performance Monitoring Blog | AppDynamics.

Read the original blog entry...

More Stories By AppDynamics Blog

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@ThingsExpo Stories
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
Imagine if you will, a retail floor so densely packed with sensors that they can pick up the movements of insects scurrying across a store aisle. Or a component of a piece of factory equipment so well-instrumented that its digital twin provides resolution down to the micrometer.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
BnkToTheFuture.com is the largest online investment platform for investing in FinTech, Bitcoin and Blockchain companies. We believe the future of finance looks very different from the past and we aim to invest and provide trading opportunities for qualifying investors that want to build a portfolio in the sector in compliance with international financial regulations.
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
We are given a desktop platform with Java 8 or Java 9 installed and seek to find a way to deploy high-performance Java applications that use Java 3D and/or Jogl without having to run an installer. We are subject to the constraint that the applications be signed and deployed so that they can be run in a trusted environment (i.e., outside of the sandbox). Further, we seek to do this in a way that does not depend on bundling a JRE with our applications, as this makes downloads and installations rat...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Digital Transformation (DX) is not a "one-size-fits all" strategy. Each organization needs to develop its own unique, long-term DX plan. It must do so by realizing that we now live in a data-driven age, and that technologies such as Cloud Computing, Big Data, the IoT, Cognitive Computing, and Blockchain are only tools. In her general session at 21st Cloud Expo, Rebecca Wanta explained how the strategy must focus on DX and include a commitment from top management to create great IT jobs, monitor ...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
The IoT Will Grow: In what might be the most obvious prediction of the decade, the IoT will continue to expand next year, with more and more devices coming online every single day. What isn’t so obvious about this prediction: where that growth will occur. The retail, healthcare, and industrial/supply chain industries will likely see the greatest growth. Forrester Research has predicted the IoT will become “the backbone” of customer value as it continues to grow. It is no surprise that retail is ...