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Try Some 'Guerilla Capitalism': Get Dell to Pre-Install Linux for You

Dell president and COO touts open source

Tuesday saw Dell president and COO Kevin Rollins deliver the keynote at the TECHXNY show. Rollins’ major theme was the embracing of open standards by the tech industry. In his view, open standards represent a maturity, a stability and sense of reliability in the IT world that enables innovation. Such standards yield a solid base of commodity pieces which can, with imagination, be combined into non-commodities. Think rack-mounted servers networked into Beowulf Clusters. Or, in Rollins’ example, flour and sugar combined into Krispy Kreme.

The language Rollins used to deliver this content was intriguing. He spoke of the “standards based approach to innovation.” In illustrating the recombinatory innovation idea, he noted that IT spending is moving away from “costly, proprietary systems.” Most tellingly, he praised the “Open Innovation” model, explaining how more perspectives on an issue yield better solutions that are quicker to market, echoing the open source aphorism, “many eyes tame complexity.”

It was fascinating to see the president and COO of Dell Computers stand up at TECHXNY and tout the business and technological benefits of open source. This is simply another proof that this methodology has grown beyond mere relevance into a central organizing theme of IT. Interestingly, while he spoke in the language of the movement, not once did he use the words “open source.”

After the keynote, I asked Rollins where Linux fits in this non-proprietary world. As expected, it is almost exclusively in the enterprise. That’s where the demand is and that is where Dell’s focus lies. In fact, Dell had once offered factory installs of Red Hat 6.1 on their mainstream platforms but discontinued that a couple of years ago as there was no demand for it. When the demand is there, says Rollins, Dell will build it.

Of course, Dell will build you any system you want. Dell’s with Red Hat installed at the factory are priced on parity with the same systems running XP Professional. Consider that Red Hat Enterprise WS Standard Edition sells for $299 before decrying unfair licensing costs.

There is an opportunity here. It is a little subtle and starts with a Catch-22. The demand for consumer Linux machines must reach a certain critical mass before manufacturers will offer them. Most consumers, however, don’t even know that Linux is an option, and won’t know until manufacturers start offering it. There is a way out of the circle. Next time you need a new computer to run Linux on, don’t build it yourself. Get the vendor to install it for you.

That may sound like blasphemy to some of you, but there are many different ways to contribute to the open source movement. Instead of, or maybe even in addition to, reporting bugs and writing code, you can participate in a little guerrilla capitalism.

More Stories By Steven Berkowitz

Steven Berkowitz, LWM's industry news editor, has done development and project
management for Fortune 100 companies, start-ups, and non-profit organizations.
He currently provides technical and communications consulting services to corporate clients.

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Most Recent Comments
Jack 09/30/03 08:12:32 AM EDT

The best advise I can give: harass these companies until they give in. Once it should be clear to them that we have the right to choose the OS we like. Would be even better if some lawmakers became aware of this no-choice situation.
Dell told me that it was to difficult to serve a small group and that they would have 'legal problems' if they sold a system without OS. Exactly this sounds illegal to me!

Richard Belanger 09/24/03 09:27:22 PM EDT

I would add a new way to do "guerilla capitalism": shareholders proposals. Dell shareholders would submit proposals to have Linux preinstalled as part of Dell's product lines. I own some Dell stock and have been searching on ways to do precisely that for some time.

F.M. 09/21/03 05:57:55 PM EDT

Why dont you take IBM's word.. It will work even better. We need at list 300 buyers, then contact a reseller, negotiate the price with a discount for wholesale, minus the price of W then add the cost of installing a Linux distribution (pretty sure that one of the distros could give a good price for a non crippled version) PUT THE MONEY IN SCROW AT A BANK, the bank will pay when the goods are delivered..If you can collaborate creating Lux, BSD GNU, you can pull a buyers club. You only need someone you can trust (Bank, reseller or even a site like linuxworld acting as a representative for you with them).. Thonk about it. There are hundreds of thousands of developers, several million of users and growing.. Pretty sure you can find 300..

Jeff Hiltz 09/21/03 03:42:27 AM EDT

While this is a good idea, I can say from practical experience that you will get absolutely no where with this, in particular, on the notebook front. I have tried, within the last month, to get every major notebook company to sell me a pre-loaded Linux machine OR no-OS notebook. The results were as follows.

Dell: The sales rep claimed he understood what I was asking about and at first said there was nothing he could do, that they were legally bound to sell with Windows on the notebook. After some prodding the guy said that the best he could do was offer me some amount of credit on the notebook - he suggested $50 or $100.00 off the price. He was not certain what the value was but said if I decided to go with it he would figure it out. I explained that this didn't solve the problem as I would still be paying MS for a Windows license I did not require. He said he understood and followed this up with noting this was the best he could do.

Compaq/HP: They were pretty brief with me, simply they sold no notebooks with Linux pre-loaded. They could not special order one, they could not sell a notebook without an OS, and finally they would not offer any credit on the notebook to account for them forcing me to buy a license I did not require.

Toshiba: They were also quite clear, no such thing existed. They told me to call any of their other competitors they said I would find that this was not "unreasonable". It was on this call that I was told one more time that the reason they can't sell a no-OS or Linux notebook is because they have agreements in place with Microsoft requiring them to sell Windows - great agreements guys, way to give the customer a choice!

IBM: The final place I looked was IBM. They also could not offer me anything. The guy I spoke to was probably the most understanding of what I was saying and at least offered the information that they do a fairly rigorous Linux certification process on all their machines. That being said, no credit for the unnecessary license could be offered, and of course no pre-load could be performed. The only condition I was given was if I ordered 300 notebooks. Seems like a reasonable solution :)

Anyway trying to resolve this with the Tier 1 notebook companies still seems to be a dead end street but I would love to hear from anyone who has had similar experiences or even had more success then me!

Cheers,
Jeff

Jay Curry 09/20/03 11:47:15 AM EDT

Obviously they aren't Dell, but I have been through this with Gateway as well. Get on the phone, and ask them for the specs on their newest, best and least expensive laptops and workstations, and find out which of them do they include Linux on. If they don't provide any of them with Linux, explain that you won't buy a computer from them with Windows on it.

Also ask if they will sell you the system without the hard drive, and Windows licence, that you will provide your own hard drive and operating system. My experience is that they will not even do that.

-Rusty

Eric Bursley 09/20/03 11:20:00 AM EDT

If you want Dell to buld you a system with Linux, why not buy a server? A PE 400SC starts less than $500 and can be built with RH 9 installed. Plus you can get RAID configurations, and lots of memory.

Daniel Miller 09/20/03 07:03:01 AM EDT

I would agree with Mr. Swart. That is an awesome suggestion that should be adopted by users of other operating systems. (Can't forget all of the other *nix OS') It's hard to convince some people that just turning the other cheek isn't really going to get them the (insert brand name here) PC. At least, the hardware vendors should sell their hardware without an OS with the extra bloatware, and instead certify their hardware running GNU/Linux and slap a "Certified Linux Ready" sticker on their. Well, that's my two pence... Daniel

Ted Swart 09/19/03 09:17:27 PM EDT

I think your suggestion is one of the best suggestions I have heard in a long time. It applies, of course, not just to Dell but to IBM, HP etc. IBM puts out these wonderful adverts about the benefits of Linux and does not supply Linux pre-loaded on its desktop and laptop machines. I am about to upgrade and I will phone them and tell them I will not buy from them unless they preload Linux and see what happens.

. . Ted Swart . .

Randall P 09/19/03 08:19:27 PM EDT

Seriously why bother, is anybody really happy with dell's hardware.

I shouldnt plug these guys cause I no experience with them. I noticed http://www.eracks.com sells new servers/desktops/laptops with linux or bsd.

Linuxdog 09/19/03 05:20:09 PM EDT

Dell is being very facetious when they say they offered Linux on the desktop but "there was no customer demand". During that time I remember thinking "cool!" and going to their web site to see what they offered. There was no way to see any Linux machines foe the desktop. It is a lie. They never really offered Linux on the desktop, never advertised it, hence no demand.

Dan Kegel 09/19/03 10:59:14 AM EDT

It worked for me. In 1998 or so (I forget when, exactly),
I needed a new server running Linux, and I wanted to buy it
from Dell. I talked with their salescritters, and everything went fine until the end, when they said "And Linux, that's a Windows program, right?" I explained what Linux was; eventually it dawned on them what I wanted, and they declined. A few months later, they called me back out of the blue and asked whether I'd found someone who would sell me a server running Linux. "Of course," I said. A few months later they started offering Linux on their servers.

So, just as in Alice's Restaurant, if enough of us start singing a few bars of "Sorry, I can't buy it from you unless it's running Linux", they'll start offering it again.