Welcome!

Linux Containers Authors: Zakia Bouachraoui, Elizabeth White, Yeshim Deniz, Liz McMillan, Pat Romanski

Related Topics: @DevOpsSummit, Microservices Expo, Linux Containers, Containers Expo Blog, @CloudExpo

@DevOpsSummit: Article

DevOps Resolutions for 2016 | @DevOpsSummit #DevOps #Microservices

DevOps isn’t just about engineering better processes. It’s also about cultural transformation.

At year-end, we often consider where we've fallen short over the last twelve months - and how we can do better over the next twelve. For IT leaders, DevOps is likely to be a primary concern for 2016. As application awesomeness becomes more important to the business, IT must get great code into production faster. DevOps success is thus imperative - especially if you're competing against digital-first market disrupters.

DevOps, though, isn't just about engineering better processes. It's also about cultural transformation. This reality makes some IT leaders uneasy, because excellence at operational management - rather than cultural leadership - got them where they are today.

But DevOps success requires cultural leadership. Without that leadership, people will work in 2016 the same way they worked in 2015.

KPIs are particularly useful tools for this cultural leadership, because they define goals and incentives. Here, then, are three key performance indicators (KPI) related New Year's resolutions to consider for 2016:

"I will unify my DevOps team KPIs"
KPIs for DevOps are well known: release frequency, number of software defects, MTTR for problems in production, etc. Unfortunately, many organizations still apply these KPIs in the context of a siloed "culture of blame." Developers get blamed for slow releases. Ops get blamed for extended outages.

DevOps requires the de-siloing of KPIs and collective responsibility for their fulfillment. Everybody has a stake in continuous delivery and in minimizing MTTR. Nobody gets to point their finger.

Cultural DevOps leadership is thus akin to coaching football. Coaches don't just incentivize receivers to run their routes well. They also disincentivize blaming the linebackers for a loss. IT leaders should do likewise.

"I will add cultural KPIs to my operational ones"
Management-by-objective is not management-by-what's-easy-to-measure. Yes, it's important to track obvious operational KPIs. But if your objective is cultural transformation, you need cultural KPIs too. Otherwise, you'll hit the wall with your operational KPIs - and never quite understand why.

Can you measure frequency of blame? Collaboration across skill silos? Trust? Of course you can. Those metrics may be grounded in subjective perceptions, but that doesn't make them any less real or relevant to your cultural mission.

"I will include myself in the ‘us-ness' of our KPIs"
An irony inherent in leading DevOps cultural transformation is that you can wind up blaming people for blaming people - and get frustrated about how "they" aren't becoming a "we."

Contemporary managers face this irony on many fronts as the drive for flatter organizations and the influx of Millennials redefine the workplace. Self-exclusion, though, is especially problematic for IT leaders attempting to re-make their organizations in order to fulfill the near-impossible demands of a globalized digital marketplace.

Yes, you need to get your developers and ops staff to do many things differently next year. New models of work, however, require new models of leadership. To change others, as the cliché goes, you must first change yourself.

And you can't change what you don't measure. That's why IT leaders should make self-examination a top resolution list for 2016.

More Stories By Aruna Ravichandran

Aruna Ravichandran has over 20 years of experience in building and marketing products in various markets such as IT Operations Management (APM, Infrastructure management, Service Management, Cloud Management, Analytics, Log Management, and Data Center Infrastructure Management), Continuous Delivery, Test Automation, Security and SDN. In her current role, she leads the product and solutions marketing, strategy, market segmentation, messaging, positioning, competitive and sales enablement across CA's DevOps portfolio.

Prior to CA, Aruna worked at Juniper Networks and Hewlett Packard where-in she led executive leadership roles in marketing and engineering.

Aruna is co-author of the book, "DevOps for Digital Leaders", which was published in 2016 and was named one of Top 100 The Most Influential Women in Silicon Valley by the San Jose Business Journal as well as 2016 Most Powerful and Influential Woman Award by the National Diversity Council.

Aruna holds a Masters in Computer Engineering and a MBA from Santa Clara University.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


IoT & Smart Cities Stories
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...