Welcome!

Linux Containers Authors: Yeshim Deniz, Zakia Bouachraoui, Elizabeth White, Liz McMillan, Pat Romanski

Related Topics: @DevOpsSummit, Linux Containers, Containers Expo Blog

@DevOpsSummit: Blog Feed Post

All About the Metrics: Application Metrics | @DevOpsSummit #APM #Cloud #DevOps

Part 1: Businesses have had to rethink which metrics they're using to match up with their new goals

All About the Metrics: Part 1, Application Metrics
By Christine Cignoli

When we talk about today's technology environments, we're mostly talking about complexity. In the past decade or so, there have been some big changes in the way IT manages its resources and responsibilities. Along with the changes in technology (virtualization, cloud computing and others), IT now has to answer to line-of-business teams in brand-new ways. End users are savvy tech consumers now, and their expectations for technology at work are high.

In this brave new IT world, there are adjustments to make. One big shift is around metrics, where people-today's end users and IT teams-and numbers collide. IT teams are trying to align with business goals at the same time they're grappling with hybrid environments, so better end-user experience and productivity are newly important goals. It's a different scenario than traditional legacy IT, where monitoring hardware and software in-house was all that was needed to keep the business motoring ahead. It was more straightforward and maybe simpler. But IT teams can shift to a new way of looking at metrics to get insights that are useful to the business.

Businesses have had to rethink which metrics they're using to match up with these new goals. The same set of metrics still exists, but their use and the data they provide has different implications now. The information they provide to IT can, and should, be part of continually improving user experience. Taken together, app and network metrics can tell a performance story that can be useful for IT and the business side of an organization. Remember that metrics are dynamic-the ones you track may change over time to match changing business goals. It's also important to note that objective metrics are more consistent baselines, and are much easier to benchmark than subjective ones.

The App Metrics That Matter for Users
Let's look at the essential application-related metrics that we recommend for getting the data you need to really know how your apps are performing. These can give you a data-based idea of what users are experiencing. (Look for the network metrics post shortly.) You can get application metrics on both your SaaS and on-premises apps-and that complete visibility will be key to overall IT and end-user success.

Response Time: This metric clearly identifies problems in SaaS, AWS, cloud and on-premises applications. Response time baselines won't be the same for each application, so IT teams can benchmark response time expectations depending on the app.

Quality of Service (QoS): This is another tried-and-true metric that stands up to modern needs. QoS provides intelligence on delivered vs. expected performance, and can be adjusted as needed to meet user and organizational needs.

Capacity Used: This metric, another stalwart, is a straightforward way for administrators to know when they need additional resources for an application, and to adjust over time.

Throughput: This number gets to the root of application-level problems to see where users might be hitting downtime or slowdowns. Track over time to see any changes.

Defects per Interval: This number identifies problems stemming from missing or partial responses, content errors, missing components and more.

In addition, there are a few infrastructure health metrics to consider around application performance: CPU utilization, memory pool and health metrics. These measurements can see if individual infrastructure elements are degrading and impacting the end user experience. And error rates can show which elements are degrading and contributing to a poor end user experience.

Use these application metrics to get a holistic view of how end users are experiencing their daily app use. That'll let you quantify and pinpoint what's behind any complaints or helpdesk tickets that arise.

Read the full post

Read the original blog entry...

More Stories By AppNeta Blog

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continual and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to continuously monitor user experience across any application, network, data center or cloud. For more information, visit www.appneta.com.

IoT & Smart Cities Stories
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...