Welcome!

Linux Containers Authors: Akhil Sahai, Elizabeth White, AppDynamics Blog, JP Morgenthal, Pat Romanski

Related Topics: Microservices Expo, Linux Containers

Microservices Expo: Article

"Web Services Enabled eBay To Become What It Is Today," Says Matt Ackley (Live on SYS-CON.TV)

eBay Keynote: Matt Ackley Opens Web Services Edge 2005 in Boston

"Web services is what enabled eBay to become what it is today," said Matt Ackley, Senior Director of eBay Developers Program, as he opened Web Services Edge 2005 - International Conference & Expo with a tremendously well attended keynote called "Enabling the Level Playing Field" which is now available on SYS-CON.TV (http://sys-con.tv).

In a talk that began with Ackley emphasizing that eBay, which will be ten years old this year, was not an enterprise software application but a platform, he explained how eBay's goal is "to make sellers more efficient so that they can sell more."

A key strategic initiative of eBay, Ackley stressed, is to open up the platform. "People are doing some amazing stuff," he stressed, on top of the eBay platform. "Innovative applications are taking center stage, all enabled by Web services."

eBay started outside the firewall but was dragged kicking and screaming into Web services by its users, said Ackley. This caused eBay to develop the API so as to make it more efficient. eBay sees functionality moving off the browser - there's an API just enabled that would allow wireless bids to be made on eBay - and he imagines for example some kind of Web service that combines RSS feeds with a Web service so that a buyer can identify the top five books of the week, sayh. and then search across all the channels to find the cheapest prices for those books.

View "eBay Keynote" Live on SYS-CON.TV 

"We're going to see a lot more off the browser, off the Web, on the desktop," Ackley declared, before introducing a TiVo/eBay hybrid -"literally, eBay on TiVo" as an example of how the platform will be harnessed in the future.

Once you go away from the eBay platform,do you lose some of the quirkiness that characterizes the  eBay user experience? With 135 million users registered globally -430,000 people in the US for example make their living full time from eBay - what matters most, noted Ackley, is that 25% of every dollar spent online is spent with eBay, and that percentage is growing.

With developers in 68 countries - eBay itself is in 32 countries - there is a huge eBay community, and 42% of all listings come via the eBay API, which allows considerable flexibility - listings can include Flas, for example. The developer program - with 15,000 developers - is an ecosystem, responsible for 1,000 live applications allowing either selling or buying on the platform.

"We see such rapid development by third parties that it's amazing," Ackley enthuses. PayPal was one of the original innovations to come up through the Developer Program, and indeed his own company back in 2000-2001 was the very first company in the program.

View "eBay Keynote" Live on SYS-CON.TV 

eBay has 60,000 different categories so sometimes eBay helps developers develop an application for a particular vertical, many of them harnessing the power of Web services. Ackley introduced an application - called Configurator - that helps buyers configure their own listings.

"It is pretty difficult to develop on eBay," Ackley conceded. "There are many different formats - over ten - that we have to try and open up." In one interesting partnership, Macromedia's front end expertise allows you to create an eBay store, everything integrated into the Macromedia application. 

eBay rolls major functionality every 2 weeks, so insulating third parties from the rapid pace of change is an issue, said Ackley. 

Having been largely successful in encouraging developers to make their applications API-enabled, the next challenge is to encourage third parties to use Web services. "We need to continue to do that and improve," he continued. 

eBay maintains compatibility levels for its APIs and has invested a lot of money in Web services, including for example creating a full replica of the US site - the eBay "sandbox"- so that applications can be tried out by members of the Developer Program.

But communicating the eBay roadmap to its developer community is a challenge. An innovation like "free listing days" requires a heads-up to third parties who will see a huge spike in traffic, but the day that a "free listing day" falls needs to be kept a secret. Challenges like that abound, but eBay is fast at solving them.

What's next?

Open-sourcing some of eBay's tools - the eBay SDKs for example - may have some "very interesting ramifications for the way eBay develops in the future," Ackley said. What would happen if they did it? "We're going to take a closer look at that."

By allowing - for example - PC sellers on eBay to compete against white box giants like Dell, it is the WWW heavyweights like eBay, Google, Amazon.com that are leveling the playing-field.

 

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (11) View Comments

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Most Recent Comments
Succession Thoughts 03/15/05 06:49:34 AM EST

||| Fine but iof she had left, who'd have replacved her? |||

Of eBay's trio of presidents - PayPal's Jeff Jordan, international head Matt Bannick and North American chief Bill Cobb - all of whom report to Whitman, the smart money would be on Jordan imho. He's been senior vice president of eBay North America and before joining eBay he was president of Reel.com, the video and DVD retailer. He's also been an executive vice president and chief financial officer at Hollywood Entertainment.

Post-Meg 03/15/05 06:46:33 AM EST

Meg Stays Put commented on 15 March 2005:
## Didn't Meg Whitman fly to Southern California a week ago and get interviewed for the top job at Disney - Eisner and board members interviewed her for three hours. What's up with eBay that she did that? ##
Sure but ultimately she said she'd be sticking with eBay - "Great things remain to be done, and I very much want to be a part of that future," she said. They're going places together, not apart, she and eBay!

Fine but iof she had left, who'd have replacved her?

hmc auctions 03/15/05 06:41:11 AM EST

I have been selling on eBay for 6 years. My % of sales has dropped from 70% to 30% the last two years. My listing has stayed the same over this time. Just last month I reduced the listing and added feature. This cut my cost from $1500.00 per mo. to $500.00. eBay lost over $1000.00 with my sales alone. My total $ sales have stayed the same with these reduction. EBay has raised the listing , special features, and final value fees to try and make up the difference. Now eBay is pushing fixed price items. What a mistake, there are internet malls everywhere.

madbezos 03/15/05 06:38:39 AM EST

Meg Whitman would have had to rely on Disney to run itself in order to survive as she is a Pez seller and her husband did all the work to make EBAY what it is.

maggieman 03/15/05 06:29:01 AM EST

How did Meg get so many shares?

WHITMAN, MARGARET C.: Declared Holdings
Company/Relationship Reported Shares
EBAY INC
Chief Executive Officer
NasdaqNM:EBAY
(historical quotes, profile, SEC, other insiders) 13-Apr-04 11,153,467 Indirect

preferred_stock2k 03/15/05 06:14:45 AM EST

The real reason Meg is not going to Disney, or anywhere else for that matter, is because to the HUGE risk that a new company would be taking.

Right now, and for the forseeable future, Meg Whitman is under the gun for large salary payouts that are being increasingly questioned as eBay's stock slides and profits erode, and the potential for future class action suits aimed at anyone who can be seen as taking advantage of an opportunity to cash-out in an environment of future options expenses and the bottom line erosion that will result. Nope, she ain't going anywhere.

mobykanoby 03/15/05 06:11:53 AM EST

I dunno about Web services but we are moving to a new economy were customer service is secondary to EVERY DAY LOW PRICE, this is why Walmart is so popular...customer service is bad, but gotta love those cheap prices!!! Ebay is popular because it is a true free market petri dish were even the little people can compete with the giants.

Meg Stays Put 03/15/05 05:55:41 AM EST

## Didn't Meg Whitman fly to Southern California a week ago and get interviewed for the top job at Disney - Eisner and board members interviewed her for three hours. What's up with eBay that she did that? ##

Sure but ultimately she said she'd be sticking with eBay - "Great things remain to be done, and I very much want to be a part of that future," she said. They're going places together, not apart, she and eBay!

Megster 03/15/05 05:52:56 AM EST

Didn't Meg Whitman fly to Southern California a week ago and get interviewed for the top job at Disney - Eisner and board members interviewed her for three hours. What's up with eBay that she did that?

web services rocks 02/19/05 08:38:17 AM EST

||| "Web Services...Enabled eBay to Become What It Is Today," Ackley Confirms |||

hear hear

edge2005 02/16/05 06:26:31 AM EST

I attended this keynote and Ackley was a tremendously clear and engaging speaker. Today I gather the keynote is by Microsoft's Ari Bixhorn and he's certain to demo all sorts of cool stuff because he's famous for high-octane keynotes.

@ThingsExpo Stories
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
ReadyTalk has expanded the capabilities of the FoxDen collaboration platform announced late last year to include FoxDen Connect, an in-room video collaboration experience that launches with a single touch. With FoxDen Connect, users can now not only engage in HD video conferencing between iOS and Android mobile devices or Chrome browsers, but also set up in-person meeting rooms for video interactions. A host’s mobile device automatically recognizes the presence of a meeting room via beacon tech...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
On Dice.com, the number of job postings asking for skill in Amazon Web Services increased 76 percent between June 2015 and June 2016. Salesforce.com saw its own skill mentions increase 37 percent, while DevOps and Cloud rose 35 percent and 28 percent, respectively. Even as they expand their presence in the cloud, companies are also looking for tech professionals who can manage projects, crunch data, and figure out how to make systems run more autonomously. Mentions of ‘data science’ as a skill ...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it ...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
We all know the latest numbers: Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from last year, and will reach 20.8 billion by 2020. We're rapidly approaching a data production of 40 zettabytes a day – more than we can every physically store, and exabytes and yottabytes are just around the corner. For many that’s a good sign, as data has been proven to equal money – IF it’s ingested, integrated, and analyzed fast enough. Without real-ti...