Click here to close now.

Welcome!

Linux Authors: Elizabeth White, Carmen Gonzalez, Pat Romanski, Esmeralda Swartz, AppDynamics Blog

Related Topics: Linux

Linux: Article

Managing Linux Desktops

The future is getting brighter

I often speak about the Linux desktop as a viable business solution and analyze how and why it works, what's handy and where it's progressing but maybe one point gets lost and that's the manageability of the Linux desktop, not only locally but remotely and centrally.

When looking at Novell's latest offering recently, the Novell Linux Desktop 9 (NLD) (www.novell.com/products/desktop/), I realized that they have a product that meets the simple needs of the business PC user.

Now, what constitutes "simple needs" you may ask?

Well, I define it as core business applications, office suite, web browser and e-mail. And those are not just criteria that Novell can satisfy. There are other limited-function highly available solutions available.

Unlike me, many PC users use their PCs just to do their job; it's not the center of their job. Think law offices, call centers and centers processing insurance claims.

These people aren't doing the equivalent of electronic heart surgery. They are just using their PCs to facilitate the flow of information or to supplement their work environment like the typewriter and banks of steel filing cabinets once did.

However, someone has to keep these sophisticated "typewriters" working and in the large enterprise it's an expensive undertaking, especially since the people who use them aren't "techies."

Ironically, these are the self same people, the ones who use only a few core applications, who might best be served by a Linux desktop. These are the same people who the systems administrators and help desk personnel are supposed to support. Supporting them with a low-cost, high-availability operating system that's easily duplicated and managed is very attractive proposition.

And if the jobs these people do don't change much, forced vendor upgrades that tax hardware resources may not be necessary and IT budgets may benefit.

Here is Linux' chance to shine by taking advantage of the tools that are being honed for server management.

Remote Access

In a large installation having to run from PC to PC, popping in CDs full of operating system upgrades is time-consuming. In this so-called "Sneakernet" approach, help desk personnel navigate through a sea of hundreds or thousands cubicles to find the PC that's malfunctioning.

Now if those same people could use their travel time to troubleshoot the PC remotely instead, they would be more productive. Help desk personnel could save time by using the tools on their own PC to administer the company's desktops. Many administrators could stop keeping a case full of CDs up-to-date and handy.

There are two easy ways to access a Linux desktop remotely. The first is by using ssh (www.openssh.com/) to login to the system console securely and remotely, make changes and do most administrative tasks in a highly secure low-bandwidth way. This can even be done while the system is in use without disturbing the user.

The second way to connect is by transporting the PC's graphical environment over the LAN to the administrator's desktop via the network-transparent features of X. That way the admin can see what the user sees and troubleshoot.

Either one of these methods is useful and practical and can save a lot of time when compared to sitting at an end-users' desk interrupting them while doing triage and making rudimentary repairs.

Binary Package Management

Binaries are the programs the Linux desktop run. They are distributed in either .rpm or .deb packages. Both formats rely on a system-wide database to check to see that the software is properly installed and to find out what other software (usually libraries) the software package depends on. Updating or installing a program in RPM or Debian format is rather simple and can be done by copying the files locally and using the rpm or dpkg commands to update the software.

More and more companies are working on ways to push these updates to the end user. Both Red Hat and Novell offer services designed to push updates to a large number of PCs or servers.

The Red Hat Network (https://rhn.redhat.com/) was designed specifically for Red Hat products and was one of the earliest commercial Linux updates services to group systems into profiles and push out updates via either a hosted update service or a proxy synchronized with RHN, which limits the bandwidth dedicated to updates. Novell is also going down this path with ZENworks (www.novell.com/products/zenworks/), which is evolving into a robust Linux resource management tool.

Lock Down

One way to ensure that software keeps functioning correctly is to make sure that no unauthorized changes occur in the system. That's where Linux' user and group hierarchy and file permissions start to play an important role. In Linux every user belongs to a group and each file has a set of permissions that let a user read, write or execute a file. By letting users only read and execute a given set of applications and by not letting them install software on the system gives system administrators a finer degree of control over the system and protects the user account from being compromised.

User Templates

Linux can create a template for a new user. A system administrator can create a template of the ideal user environment using the /etc/skel directory. skel is short for skeleton and provides the "bones" of a new user account. A user template can be created that includes the default settings on the user desktop. The template facility and its quick and consistent installs are huge time-savers.

Using a skeleton is one of many ways to implement user templates. There are a number of evolving commercial applications available like Aduva OnStage (www.aduva.com), which focuses on deploying and updating Linux systems. In this model, installation is done via a kick-start agent that looks at a predefined user template and automates the installs. This way, throughout its life the system gets updates and configurations from a central software and configuration repository.

Summary

Linux on the desktop still has a way to go for pervasive use in the enterprise but with an ever-expanding application set and increased use its future is getting brighter. In fact, knowing the underlying management capabilities of Linux might make it even more appealing as an alternative or at least a supplement to your enterprise desktop computing infrastructure. Noting that both Windows and Linux, despite their corporate backing and architecture, still need to be managed and finding ways to do it cost effectively should be every organization's goal.

SIDEBAR

Novell Linux Desktop 9

Novell Linux Desktop 9 (NLD) is Novell's first Novell-branded Linux release. Based on the popular SuSE Linux distribution, Novell made NLD9 synch with SuSE versioning to indicate that while the product is new it's not immature.

NLD is Novell's first corporate desktop offering though it's probably more directly aimed at the Unix desktop market, the low-hanging fruit of the Linux desktop migration just like Unix servers have been.

If you are looking to replace your Microsoft Windows desktop wholesale, I don't think this is the product - yet.

However, if you want a stable, well-backed, technically sound product that can provide core computing functions like e-mail, web browsing and productivity software, NLD does the job.

NLD shows no clear allegiance to either the Gnome or KDE desktop environment and doesn't default to one or the other during install, even though Novell added Ximian, the Gnome desktop concern, to its fold in 2003. Instead Novell offers both desktop environments.

It also includes updates similar to the familiar Windows Update done through Internet Explorer and a Web interface. Novell does it through its ZENworks Linux Management Update Manager (formerly Ximian's Red Carpet). Updates can be scheduled and be done automatically.

The biggest difference I see between SuSE and NLD is that NLD is a simplified version of SuSE Professional without the familiar SuSE green. NLD is themed in blue and Novell Red.

One useful bit I found in NLD was a network applet on the Gnome toolbar that let me switch between wired and wireless connections and launch the network configuration dialogue through Yast2.

Another addition was Firefox as a launcher on my Gnome toolbar, suggesting to me that Novell will offer Firefox as its next-generation default web browser.

Novell Linux desktop may not be the ideal solution for the Linux hobbyist or power user (for those in that category I recommend Novell SuSE Linux Professional). But if you want a manageable desktop for core applications I recommend trying Novell's free evaluation of NLD and see if it addresses your needs (www.novell.com/products/desktop/eval.html).

More Stories By Mark R. Hinkle

Mark Hinkle is the Senior Director, Open Soure Solutions at Citrix. He also is along-time open source expert and advocate. He is a co-founder of both the Open Source Management Consortium and the Desktop Linux Consortium. He has served as Editor-in-Chief for both LinuxWorld Magazine and Enterprise Open Source Magazine. Hinkle is also the author of the book, "Windows to Linux Business Desktop Migration" (Thomson, 2006). His blog on open source, technology, and new media can be found at http://www.socializedsoftware.com.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way. SoftLayer gives you the highest performing cloud infrastructure available. One platform that takes data centers around the world that are full of the widest range of cloud computing options, and then integrates and automates everything. Join SoftLayer on June 9 at 16th Cloud Expo to learn about IBM Cloud's SoftLayer platform, explore se...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and sim...
The list of ‘new paradigm’ technologies that now surrounds us appears to be at an all time high. From cloud computing and Big Data analytics to Bring Your Own Device (BYOD) and the Internet of Things (IoT), today we have to deal with what the industry likes to call ‘paradigm shifts’ at every level of IT. This is disruption; of course, we understand that – change is almost always disruptive.
SYS-CON Media announced today that 9 out of 10 " most read" DevOps articles are published by @DevOpsSummit Blog. Launched in October 2014, @DevOpsSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce softw...
Wearable technology was dominant at this year’s International Consumer Electronics Show (CES) , and MWC was no exception to this trend. New versions of favorites, such as the Samsung Gear (three new products were released: the Gear 2, the Gear 2 Neo and the Gear Fit), shared the limelight with new wearables like Pebble Time Steel (the new premium version of the company’s previously released smartwatch) and the LG Watch Urbane. The most dramatic difference at MWC was an emphasis on presenting wearables as fashion accessories and moving away from the original clunky technology associated with t...
The world's leading Cloud event, Cloud Expo has launched Microservices Journal on the SYS-CON.com portal, featuring over 19,000 original articles, news stories, features, and blog entries. DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. Microservices Journal offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. Follow new article posts on Twitter at @MicroservicesE
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carriers, thus providing a global perspective of the end-user experience. Site24x7 supports monitoring H...
After making a doctor’s appointment via your mobile device, you receive a calendar invite. The day of your appointment, you get a reminder with the doctor’s location and contact information. As you enter the doctor’s exam room, the medical team is equipped with the latest tablet containing your medical history – he or she makes real time updates to your medical file. At the end of your visit, you receive an electronic prescription to your preferred pharmacy and can schedule your next appointment.
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud.
The WebRTC Summit 2014 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the M2M space. This really allows some room for influential individuals to create more high value inter...
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Raspberry Pi, BeagleBone, Spark and Intel Edison. You will also get an overview of cloud technologies s...
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch of Docker's initial release in March of 2013, interest was revved up several notches. Then late last...
SOA Software has changed its name to Akana. With roots in Web Services and SOA Governance, Akana has established itself as a leader in API Management and is expanding into cloud integration as an alternative to the traditional heavyweight enterprise service bus (ESB). The company recently announced that it achieved more than 90% year-over-year growth. As Akana, the company now addresses the evolution and diversification of SOA, unifying security, management, and DevOps across SOA, APIs, microservices, and more.
GENBAND has announced that SageNet is leveraging the Nuvia platform to deliver Unified Communications as a Service (UCaaS) to its large base of retail and enterprise customers. Nuvia’s cloud-based solution provides SageNet’s customers with a full suite of business communications and collaboration tools. Two large national SageNet retail customers have recently signed up to deploy the Nuvia platform and the company will continue to sell the service to new and existing customers. Nuvia’s capabilities include HD voice, video, multimedia messaging, mobility, conferencing, Web collaboration, deskt...
The Open Compute Project is a collective effort by Facebook and a number of players in the datacenter industry to bring lessons learned from the social media giant's giant IT deployment to the rest of the world. Datacenters account for 3% of global electricity consumption – about the same as all of Switzerland or the Czech Republic -- according to people I met at the recent Open Compute Summit in San Jose. With increasing mobility at the edge of the cloud and vast new dataflows being predicted with the growth of the Internet of Things (and The Coming Age of Many Zettabytes) in the near...
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborate. Cisco and our partners are building the platform for the Internet of Everything by connecting the...
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionality and provide short-term introductory projects that developers can complete between sessions.
Temasys has announced senior management additions to its team. Joining are David Holloway as Vice President of Commercial and Nadine Yap as Vice President of Product. Over the past 12 months Temasys has doubled in size as it adds new customers and expands the development of its Skylink platform. Skylink leads the charge to move WebRTC, traditionally seen as a desktop, browser based technology, to become a ubiquitous web communications technology on web and mobile, as well as Internet of Things compatible devices.